公开(公告)号：US20220283887A1

公开(公告)日：2022-09-08

申请号：US17826124

申请日：2022-05-26

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： Si Sun ,  Forrestt Severtson

IPC: G06F11/07 ,  G06N5/04 ,  G06N20/00

Abstract: The following relates generally to diagnosing problems with websites. In some embodiments, a webpage interaction processor receives a list of potential user experience problems. The webpage interaction processor then extracts click data from the website, and processes the extracted click data into grams. Subsequently, an analytics engine is trained based on the processed click data. The trained analytics engine may then diagnose the problem of the website with a potential user experience problem from the received list of potential user experience problems. In some embodiments, the process is entirely automated.

公开(公告)号：US12001274B2

公开(公告)日：2024-06-04

申请号：US17826124

申请日：2022-05-26

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： Si Sun ,  Forrestt Severtson

IPC: G06F11/00 ,  G06F11/07 ,  G06F11/22 ,  G06F11/34 ,  G06N5/04 ,  G06N20/00

CPC classification number: G06F11/079 ,  G06F11/0751 ,  G06F11/0778 ,  G06F11/2263 ,  G06F11/3438 ,  G06N5/04 ,  G06N20/00

Abstract: The following relates generally to diagnosing problems with websites. In some embodiments, a webpage interaction processor receives a list of potential user experience problems. The webpage interaction processor then extracts click data from the website, and processes the extracted click data into grams. Subsequently, an analytics engine is trained based on the processed click data. The trained analytics engine may then diagnose the problem of the website with a potential user experience problem from the received list of potential user experience problems. In some embodiments, the process is entirely automated.

公开(公告)号：US20240289206A1

公开(公告)日：2024-08-29

申请号：US18656789

申请日：2024-05-07

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： Si Sun ,  Forrestt Severtson

IPC: G06F11/07 ,  G06F11/22 ,  G06F11/34 ,  G06N5/04 ,  G06N20/00

CPC classification number: G06F11/079 ,  G06F11/0751 ,  G06F11/0778 ,  G06F11/2263 ,  G06F11/3438 ,  G06N5/04 ,  G06N20/00

Abstract: The following relates generally to diagnosing problems with websites. In some embodiments, a webpage interaction processor receives a list of potential user experience problems. The webpage interaction processor then extracts click data from the website, and processes the extracted click data into grams. Subsequently, an analytics engine is trained based on the processed click data. The trained analytics engine may then diagnose the problem of the website with a potential user experience problem from the received list of potential user experience problems. In some embodiments, the process is entirely automated.

公开(公告)号：US11379293B1

公开(公告)日：2022-07-05

申请号：US16874415

申请日：2020-05-14

Applicant: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY

Inventor： Si Sun ,  Forrestt Severtson

IPC: G06F11/00 ,  G06F11/07 ,  G06N5/04 ,  G06N20/00

Abstract: The following relates generally to diagnosing problems with websites. In some embodiments, a webpage interaction processor receives a list of potential user experience problems. The webpage interaction processor then extracts click data from the website, and processes the extracted click data into grams. Subsequently, an analytics engine is trained based on the processed click data. The trained analytics engine may then diagnose the problem of the website with a potential user experience problem from the received list of potential user experience problems. In some embodiments, the process is entirely automated.