RECORD-BASED PLANNING IN OPERATIONAL MAINTENANCE AND SERVICE

    公开(公告)号:US20200026632A1

    公开(公告)日:2020-01-23

    申请号:US16039227

    申请日:2018-07-18

    Applicant: SAP SE

    Abstract: In some implementations, there is provided a method, which includes receiving, at a recommendation system, a failure notice representing a failure detected by a sensor monitoring an object; comparing, by the recommendation system, the failure notice to a plurality of reference failure notices to identify at least one matching failure notice, the comparing based on a domain-by-domain scoring between the failure notice and the plurality of reference failure notices; and generating, by the recommendation system, a message including a suggested solution including at least one task to remedy the failure, the suggested solution obtained from the at least one matching failure notice. Related systems, methods, and articles of manufacture are also disclosed.

    Record-based planning in operational maintenance and service

    公开(公告)号:US10740206B2

    公开(公告)日:2020-08-11

    申请号:US16039227

    申请日:2018-07-18

    Applicant: SAP SE

    Abstract: In some implementations, there is provided a method, which includes receiving, at a recommendation system, a failure notice representing a failure detected by a sensor monitoring an object; comparing, by the recommendation system, the failure notice to a plurality of reference failure notices to identify at least one matching failure notice, the comparing based on a domain-by-domain scoring between the failure notice and the plurality of reference failure notices; and generating, by the recommendation system, a message including a suggested solution including at least one task to remedy the failure, the suggested solution obtained from the at least one matching failure notice. Related systems, methods, and articles of manufacture are also disclosed.

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