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公开(公告)号：US11706332B2
公开(公告)日：2023-07-18
申请号：US17314996
申请日：2021-05-07
发明人： Satish Babu Patakokila , Ramprasad Katkam , Dinesh Kumar Dommaraju , Venkata Leela Kiran Darisi
CPC分类号： H04M1/82 , H04M3/4286
摘要： Systems, methods, and computer-readable media for providing smart notifications during voice call transitions from hold status to active status are described. An example method can include establishing a call between an endpoint and a remote device; after a determination that the call was placed on hold by the remote device, monitoring, by the endpoint, the call for an indication of a call resume transition, the indication of the call resume transition including at least one of a particular keyword transmitted by the remote device, an active speaker at the remote device, and a dual-tone multi-frequency signaling (DTMF) input from the remote device; detecting, by the endpoint, the indication of the call resume transition; and in response to detecting the indication of the call resume transition, generating, by the endpoint, a notification indicating that the hold has ended and the call has resumed.
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公开(公告)号：US11005988B1
公开(公告)日：2021-05-11
申请号：US16729040
申请日：2019-12-27
发明人： Satish Babu Patakokila , Ramprasad Katkam , Dinesh Kumar Dommaraju , Venkata Leela Kiran Darisi
摘要： Systems, methods, and computer-readable media for providing smart notifications during voice call transitions from hold status to active status are described. An example method can include establishing a call between an endpoint and a remote device; after a determination that the call was placed on hold by the remote device, monitoring, by the endpoint, the call for an indication of a call resume transition, the indication of the call resume transition including at least one of a particular keyword transmitted by the remote device, an active speaker at the remote device, and a dual-tone multi-frequency signaling (DTMF) input from the remote device; detecting, by the endpoint, the indication of the call resume transition; and in response to detecting the indication of the call resume transition, generating, by the endpoint, a notification indicating that the hold has ended and the call has resumed.
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