AUTOMATED ANALYSIS OF AND RESPONSE TO SOCIAL MEDIA

    公开(公告)号:US20210081933A1

    公开(公告)日:2021-03-18

    申请号:US17107026

    申请日:2020-11-30

    申请人: PAYPAL, INC.

    摘要: Methods and systems for managing a public perspective of an entity by analyzing online posts and automatically performing actions in response to these online posts are described herein. Real-time feeds of online posts may be streamed from social media servers. Online posts that are determined to be related to the entity may be extracted from the feeds and accumulated for analysis. A sentiment analysis may be performed on the online posts to determine the public perspective toward the entity. Content of the online posts may be analyzed to determine whether it is related to a prohibited transaction or an inquiry for a product or a service offered by the entity. Actions may be automatically performed to prevent the prohibited transaction from occurring. Resources related to the product or the service may be offered in response to the online post.

    Machine Learning and Automated Persistent Internet Domain Monitoring

    公开(公告)号:US20190171767A1

    公开(公告)日:2019-06-06

    申请号:US15830940

    申请日:2017-12-04

    申请人: PAYPAL, INC.

    IPC分类号: G06F17/30 G06N99/00

    摘要: Machine learning techniques are used to improve internet website and domain monitoring technology by classifying content using a trained algorithm. Based on crawling the web pages of a site, a machine learning classifier can be used to determine a composite content score for the website. Changes in the composite content score can be evaluated over time via multiple samplings of the website using the trained machine learning classifier. Additional weighting information can also be used as a factor in measuring website content change over time. Various change thresholds can be used with output of a machine learning classifier to determine content shifts over time.

    Payment link detection and user redirection on social media

    公开(公告)号:US10853803B2

    公开(公告)日:2020-12-01

    申请号:US15802303

    申请日:2017-11-02

    申请人: PAYPAL, INC.

    摘要: Methods and systems for managing a public perspective of an entity by analyzing online posts and automatically performing actions in response to these online posts are described herein. Real-time feeds of online posts may be streamed from social media servers. Online posts that are determined to be related to the entity may be extracted from the feeds and accumulated for analysis. A sentiment analysis may be performed on the online posts to determine the public perspective toward the entity. Content of the online posts may be analyzed to determine whether it is related to a prohibited transaction or an inquiry for a product or a service offered by the entity. Actions may be automatically performed to prevent the prohibited transaction from occurring. Resources related to the product or the service may be offered in response to the online post.

    AUTOMATED ANALYSIS OF AND RESPONSE TO SOCIAL MEDIA

    公开(公告)号:US20190130463A1

    公开(公告)日:2019-05-02

    申请号:US15802303

    申请日:2017-11-02

    申请人: PAYPAL, INC.

    摘要: Methods and systems for managing a public perspective of an entity by analyzing online posts and automatically performing actions in response to these online posts are described herein. Real-time feeds of online posts may be streamed from social media servers. Online posts that are determined to be related to the entity may be extracted from the feeds and accumulated for analysis. A sentiment analysis may be performed on the online posts to determine the public perspective toward the entity. Content of the online posts may be analyzed to determine whether it is related to a prohibited transaction or an inquiry for a product or a service offered by the entity. Actions may be automatically performed to prevent the prohibited transaction from occurring. Resources related to the product or the service may be offered in response to the online post.

    Automatic data pull requests using a secure communication link between online resources

    公开(公告)号:US12014358B2

    公开(公告)日:2024-06-18

    申请号:US17699539

    申请日:2022-03-21

    申请人: PayPal, Inc.

    发明人: Raja Ashok Bolla

    IPC分类号: G06Q20/36 G06Q20/14 H04L67/02

    摘要: There are provided systems and methods for automatic data pull requests using a secure communication link between online resources. An account may be used to electronically process transactions by a user, which may include use of a digital wallet that may store payment instruments used for transaction processing. The user may access an online platform for a service provider that provides a service to the user and bills the user for the service. The online platform may provide transaction processing services for the user's bills. The user may request a secure communication link be established between the service provider's billing platform and the user's digital wallet so that when billing data is available on the billing platform, the data may be pulled by the digital wallet from the platform and loaded to the user's digital wallet for processing.

    Automated analysis of and response to social media

    公开(公告)号:US11538032B2

    公开(公告)日:2022-12-27

    申请号:US17107026

    申请日:2020-11-30

    申请人: PAYPAL, INC.

    摘要: Methods and systems for managing a public perspective of an entity by analyzing online posts and automatically performing actions in response to these online posts are described herein. Real-time feeds of online posts may be streamed from social media servers. Online posts that are determined to be related to the entity may be extracted from the feeds and accumulated for analysis. A sentiment analysis may be performed on the online posts to determine the public perspective toward the entity. Content of the online posts may be analyzed to determine whether it is related to a prohibited transaction or an inquiry for a product or a service offered by the entity. Actions may be automatically performed to prevent the prohibited transaction from occurring. Resources related to the product or the service may be offered in response to the online post.

    AUTOMATIC DATA PULL REQUESTS USING A SECURE COMMUNICATION LINK BETWEEN ONLINE RESOURCES

    公开(公告)号:US20190392428A1

    公开(公告)日:2019-12-26

    申请号:US16016322

    申请日:2018-06-22

    申请人: PAYPAL, INC.

    发明人: Raja Ashok Bolla

    IPC分类号: G06Q20/36 G06Q20/14

    摘要: There are provided systems and methods for automatic data pull requests using a secure communication link between online resources. An account may be used to electronically process transactions by a user, which may include use of a digital wallet that may store payment instruments used for transaction processing. The user may access an online platform for a service provider that provides a service to the user and bills the user for the service. The online platform may provide transaction processing services for the user's bills. The user may request a secure communication link be established between the service provider's billing platform and the user's digital wallet so that when billing data is available on the billing platform, the data may be pulled by the digital wallet from the platform and loaded to the user's digital wallet for processing.

    AUTOMATIC DATA PULL REQUESTS USING A SECURE COMMUNICATION LINK BETWEEN ONLINE RESOURCES

    公开(公告)号:US20220351185A1

    公开(公告)日:2022-11-03

    申请号:US17699539

    申请日:2022-03-21

    申请人: PayPal, Inc.

    发明人: Raja Ashok Bolla

    IPC分类号: G06Q20/36 G06Q20/14

    摘要: There are provided systems and methods for automatic data pull requests using a secure communication link between online resources. An account may be used to electronically process transactions by a user, which may include use of a digital wallet that may store payment instruments used for transaction processing. The user may access an online platform for a service provider that provides a service to the user and bills the user for the service. The online platform may provide transaction processing services for the user's bills. The user may request a secure communication link be established between the service provider's billing platform and the user's digital wallet so that when billing data is available on the billing platform, the data may be pulled by the digital wallet from the platform and loaded to the user's digital wallet for processing.

    Encryption based shared architecture for content classification

    公开(公告)号:US11443310B2

    公开(公告)日:2022-09-13

    申请号:US15847622

    申请日:2017-12-19

    申请人: PayPal, Inc.

    发明人: Raja Ashok Bolla

    摘要: Encryption operations using private and public cryptographic signature keys may be used to facilitate secure and uniquely identifiable audit records relating to website content classification. Blockchain may be used to facilitate collection, storage, and sharing of encrypted audit records. Based on shared encrypted information (e.g. from the blockchain or elsewhere) a content evaluation consensus may be formed. Collections of encrypted audit records may be processed and results of the processing may also be shared via the blockchain. Subsequent operations can include sharing of the processing results.

    Automatic data pull requests using a secure communication link between online resources

    公开(公告)号:US11282072B2

    公开(公告)日:2022-03-22

    申请号:US16016322

    申请日:2018-06-22

    申请人: PAYPAL, INC.

    发明人: Raja Ashok Bolla

    摘要: There are provided systems and methods for automatic data pull requests using a secure communication link between online resources. An account may be used to electronically process transactions by a user, which may include use of a digital wallet that may store payment instruments used for transaction processing. The user may access an online platform for a service provider that provides a service to the user and bills the user for the service. The online platform may provide transaction processing services for the user's bills. The user may request a secure communication link be established between the service provider's billing platform and the user's digital wallet so that when billing data is available on the billing platform, the data may be pulled by the digital wallet from the platform and loaded to the user's digital wallet for processing.