Shelf monitoring device, shelf monitoring method, and shelf monitoring program

    公开(公告)号:US11640576B2

    公开(公告)日:2023-05-02

    申请号:US16759852

    申请日:2018-08-14

    Abstract: A shelf monitoring device may be provided with a detector, a setter, a monitoring section, and an output section. The detector detects shelf labels attached to a display shelve to correspond to articles to be displayed on the display shelves, with video recognition of video data that includes the display shelves. Based on the position of the detected shelf label, the setter sets a monitoring area in which articles to be displayed on the display shelves in video data. The monitoring section monitors the shelving condition of the articles on the display shelves based on a change in video in response to the presence or absence of the article in the monitoring area. The output unit outputs the monitoring results according to the monitoring unit.

    Product monitoring device, product monitoring system, and product monitoring method

    公开(公告)号:US10304032B2

    公开(公告)日:2019-05-28

    申请号:US15038509

    申请日:2014-10-29

    Abstract: To enable a notification instructing a goods management work to be made at an appropriate and effective timing, a goods monitoring device for monitoring a display state of goods based on captured images of a display area in a store includes: a goods detection unit that detects goods in the display area based on captured images of the display area; a goods state detection unit that detects a goods display state in the display area; a person detection unit that detects persons staying in the store; a person state detection unit that detects a person staying state in the store; a notification determination unit that determines propriety of a notification instructing a store staff member to perform a goods management work; and a notification unit that makes the notification based on a result of determination by the notification determination unit.

    Customer management device, customer management system and customer management method

    公开(公告)号:US10115140B2

    公开(公告)日:2018-10-30

    申请号:US14529226

    申请日:2014-10-31

    Abstract: A customer management device for managing states of customers visiting a commercial establishment that provides articles or services to the customers in response to orders from the customers, includes: a first image obtainer that obtains customer images of customers captured at some point from when the customers enter the commercial establishment till when the customers go through reception procedures; a second image obtainer that obtains customer images of customers captured at least either when the customers receive the articles or services or when the customers make payment; a customer information manager that, based on the customer images obtained by the first image obtainer and the second image obtainer, generates and manages customer information relating to customers in a state of waiting for provision of the articles or services; and a customer information provider that provides a user with the customer information managed by the customer information manager.

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