公开(公告)号：US20200026736A1

公开(公告)日：2020-01-23

申请号：US16586124

申请日：2019-09-27

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/93 ,  G06F16/83 ,  G06F8/20

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.

公开(公告)号：US12164579B2

公开(公告)日：2024-12-10

申请号：US18478423

申请日：2023-09-29

Applicant: OPEN TEXT CORPORATION

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/93 ,  G06F8/20 ,  G06F16/22 ,  G06F16/2453 ,  G06F16/28 ,  G06F16/83 ,  G06F40/186 ,  G06Q10/067

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.

公开(公告)号：US11893066B2

公开(公告)日：2024-02-06

申请号：US17404035

申请日：2021-08-17

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/93 ,  G06F8/20 ,  G06F16/83 ,  G06F16/28 ,  G06F40/186 ,  G06Q10/067 ,  G06F16/22 ,  G06F16/2453

CPC classification number: G06F16/93 ,  G06F8/24 ,  G06F16/2228 ,  G06F16/2264 ,  G06F16/2453 ,  G06F16/282 ,  G06F16/83 ,  G06F40/186 ,  G06Q10/067

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.

公开(公告)号：US20240020344A1

公开(公告)日：2024-01-18

申请号：US18478423

申请日：2023-09-29

Applicant: OPEN TEXT CORPORATION

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/93 ,  G06F8/20 ,  G06F16/83 ,  G06F16/28 ,  G06F40/186 ,  G06Q10/067 ,  G06F16/22 ,  G06F16/2453

CPC classification number: G06F16/93 ,  G06F8/24 ,  G06F16/83 ,  G06F16/282 ,  G06F40/186 ,  G06Q10/067 ,  G06F16/2228 ,  G06F16/2453 ,  G06F16/2264

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.

公开(公告)号：US20220351144A1

公开(公告)日：2022-11-03

申请号：US17863617

申请日：2022-07-13

Applicant: Open Text Corporation

Inventor： Jeroen Mattijs Van Rotterdam ,  Gary Frankel

IPC: G06Q10/10 ,  G06F3/0481

Abstract: An activity stream based interaction model and systems implementing such a model are disclosed. In various embodiments, a text-based tag is recognized in a received communication stream, such as an activity stream. An action indicated by text included in the tag is determined and performed in response to receiving the tag. In some embodiments, a tag to be inserted into the communication stream may be determined automatically by a machine or a process running on a machine, for example a workflow engine.

公开(公告)号：US20210374191A1

公开(公告)日：2021-12-02

申请号：US17404035

申请日：2021-08-17

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/93 ,  G06F8/20 ,  G06F16/83 ,  G06F16/28 ,  G06F40/186 ,  G06Q10/06 ,  G06F16/22 ,  G06F16/2453

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.

公开(公告)号：US11106743B2

公开(公告)日：2021-08-31

申请号：US16586124

申请日：2019-09-27

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Mattijs Van Rotterdam ,  Michael T. Mohen ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F8/20 ,  G06Q10/06 ,  G06F16/93 ,  G06F16/83 ,  G06F16/28 ,  G06F40/186 ,  G06F16/22 ,  G06F16/2453

Abstract: Case management systems and techniques are disclosed. In various embodiments, for each of a plurality of case nodes comprising a case model a trait definition comprising a corresponding set of traits associated with that case node is received. The respective trait definitions are used to bind each set of traits to the case node with which the set of traits is associated in case instances created based on the case model.