USING A NATURAL LANGUAGE MODEL TO INTERFACE WITH A CLOSED DOMAIN SYSTEM

    公开(公告)号:US20230317067A1

    公开(公告)日:2023-10-05

    申请号:US18329839

    申请日:2023-06-06

    CPC classification number: G10L15/1815 G10L13/02 G10L15/30 G10L15/22

    Abstract: In various examples, systems and methods of the present disclosure combine open and closed dialog systems into an intelligent dialog management system. A text query may be processed by a natural language understanding model trained to associate the text query with a domain tag, intent classification, and/or input slots. Using the domain tag, the natural language understanding model may identify information in the text query corresponding to input slots needed for answering the text query. The text query and related information may then be passed to a dialog manager to direct the text query to the proper domain dialog system. Responses retrieved from the domain dialog system may be provided to the user via text output and/or via a text to speech component of the dialog management system.

    DETERMINING INTENTS AND RESPONSES USING MACHINE LEARNING IN CONVERSATIONAL AI SYSTEMS AND APPLICATIONS

    公开(公告)号:US20230205797A1

    公开(公告)日:2023-06-29

    申请号:US18173610

    申请日:2023-02-23

    CPC classification number: G06F16/3329

    Abstract: In various examples, hybrid models for determining intents in conversational AI systems and applications are disclosed. Systems and methods are disclosed that use a machine learning model(s) and a data file(s) that associates intents with one another (e.g., using a tree-like structure) in order to determine a final intent associated with text. For example, the text may initially be processed using the machine learning model(s) (e.g., a first machine learning model) in order to determine a first intent associated with the text. The data file(s) may then be used to determine information (e.g., anchors) for one or more second intents (e.g., one or more sub-intents) that are related to the first intent. The text and the information may then be processed using the machine learning model(s) (e.g., a second machine learning model) to determine a second intent, from the one or more second intents, that is associated with the text.

    CONVERSATIONAL AI PLATFORMS WITH CLOSED DOMAIN AND OPEN DOMAIN DIALOG INTEGRATION

    公开(公告)号:US20220319503A1

    公开(公告)日:2022-10-06

    申请号:US17218751

    申请日:2021-03-31

    Abstract: In various examples, systems and methods of the present disclosure combine open and closed dialog systems into an intelligent dialog management system. A text query may be processed by a natural language understanding model trained to associate the text query with a domain tag, intent classification, and/or input slots. Using the domain tag, the natural language understanding model may identify information in the text query corresponding to input slots needed for answering the text query. The text query and related information may then be passed to a dialog manager to direct the text query to the proper domain dialog system. Responses retrieved from the domain dialog system may be provided to the user via text output and/or via a text to speech component of the dialog management system.

    Using a natural language model to interface with a closed domain system

    公开(公告)号:US12057113B2

    公开(公告)日:2024-08-06

    申请号:US18329839

    申请日:2023-06-06

    CPC classification number: G10L15/1815 G10L13/02 G10L15/22 G10L15/30

    Abstract: In various examples, systems and methods of the present disclosure combine open and closed dialog systems into an intelligent dialog management system. A text query may be processed by a natural language understanding model trained to associate the text query with a domain tag, intent classification, and/or input slots. Using the domain tag, the natural language understanding model may identify information in the text query corresponding to input slots needed for answering the text query. The text query and related information may then be passed to a dialog manager to direct the text query to the proper domain dialog system. Responses retrieved from the domain dialog system may be provided to the user via text output and/or via a text to speech component of the dialog management system.

    DETERMINING INTENTS AND RESPONSES USING MACHINE LEARNING IN CONVERSATIONAL AI SYSTEMS AND APPLICATIONS

    公开(公告)号:US20240184814A1

    公开(公告)日:2024-06-06

    申请号:US18173622

    申请日:2023-02-23

    CPC classification number: G06F16/3329

    Abstract: In various examples, hybrid models for determining intents in conversational AI systems and applications are disclosed. Systems and methods are disclosed that use a machine learning model(s) and a data file(s) that associates requests (e.g., questions) with responses (e.g., answers) in order to generate final responses to requests. For instance, the machine learning model(s) may determine confidence scores that indicate similarities between the requests from the data file(s) and an input request represented by text data. The data file(s) is then used to determine, based on the confidence scores, one of the responses that is associated with one of the requests that is related to the input request. Additionally, the response may then used to generate a final response to the input request.

    CONVERSATIONAL AI PLATFORMS WITH CLOSED DOMAIN AND OPEN DOMAIN DIALOG INTEGRATION

    公开(公告)号:US20230120989A1

    公开(公告)日:2023-04-20

    申请号:US18067217

    申请日:2022-12-16

    Abstract: In various examples, systems and methods of the present disclosure combine open and closed dialog systems into an intelligent dialog management system. A text query may be processed by a natural language understanding model trained to associate the text query with a domain tag, intent classification, and/or input slots. Using the domain tag, the natural language understanding model may identify information in the text query corresponding to input slots needed for answering the text query. The text query and related information may then be passed to a dialog manager to direct the text query to the proper domain dialog system. Responses retrieved from the domain dialog system may be provided to the user via text output and/or via a text to speech component of the dialog management system.

    Conversational AI platforms with closed domain and open domain dialog integration

    公开(公告)号:US11568861B2

    公开(公告)日:2023-01-31

    申请号:US17218751

    申请日:2021-03-31

    Abstract: In various examples, systems and methods of the present disclosure combine open and closed dialog systems into an intelligent dialog management system. A text query may be processed by a natural language understanding model trained to associate the text query with a domain tag, intent classification, and/or input slots. Using the domain tag, the natural language understanding model may identify information in the text query corresponding to input slots needed for answering the text query. The text query and related information may then be passed to a dialog manager to direct the text query to the proper domain dialog system. Responses retrieved from the domain dialog system may be provided to the user via text output and/or via a text to speech component of the dialog management system.

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