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公开(公告)号:US20190035407A1
公开(公告)日:2019-01-31
申请号:US15660452
申请日:2017-07-26
Applicant: NICE LTD.
Inventor: Matan KERET , Omer KOCHBA , Amnon BUZAGLO
Abstract: Methods and systems for transforming a text-independent enrolment of a customer in a self-service system into a text-dependent enrolment are provided. A request for authentication of a customer that is enrolled in the self-service system with a text-independent voice print is received. A request is transmitted to the customer to repeat a passphrase and the customer's response is received as an audio stream of the passphrase. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print and if the customer is authenticated then a text-dependent voice print is created based on the passphrase, otherwise discard the audio stream of the passphrase.
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公开(公告)号:US20190050545A1
公开(公告)日:2019-02-14
申请号:US15672518
申请日:2017-08-09
Applicant: Nice Ltd.
Inventor: Matan KERET , Amnon BUZAGLO
Abstract: A computerize method for voice authentication of a customer in a self-service system is provided. A request for authentication of the customer is received and the customer is enrolled in the self-service system with a text-independent voice print. A passphrase from a plurality of passphrases to transmit to the customer is determined based on comparing each of the plurality of passphrases to a text-dependent or text-independent voice biometric model. The passphrase is transmitted to the customer, and when the customer responds, an audio stream of the passphrase is received. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print. If the customer is authenticated, then storing the audio stream of the passphrase and the topic of the passphrase
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公开(公告)号:US20210279318A1
公开(公告)日:2021-09-09
申请号:US17329425
申请日:2021-05-25
Applicant: Nice Ltd.
Inventor: Matan KERET , Amnon BUZAGLO
Abstract: A computerize method for voice authentication of a customer in a self-service system is provided. A request for authentication of the customer is received and the customer is enrolled in the self-service system with a text-independent voice print. A passphrase from a plurality of passphrases to transmit to the customer is determined based on comparing each of the plurality of passphrases to a text-dependent or text-independent voice biometric model. The passphrase is transmitted to the customer, and when the customer responds, an audio stream of the passphrase is received. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print. If the customer is authenticated, then storing the audio stream of the passphrase and the topic of the passphrase
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公开(公告)号:US20190198026A1
公开(公告)日:2019-06-27
申请号:US16255644
申请日:2019-01-23
Applicant: NICE LTD.
Inventor: Matan Keret , Omer KOCHBA , Amnon BUZAGLO
Abstract: Methods and systems for transforming a text-independent enrolment of a customer in a self-service system into a text-dependent enrolment are provided. A request for authentication of a customer that is enrolled in the self-service system with a text-independent voice print is received. A request is transmitted to the customer to repeat a passphrase and the customer's response is received as an audio stream of the passphrase. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print and if the customer is authenticated then a text-dependent voice print is created based on the passphrase, otherwise discard the audio stream of the passphrase.
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公开(公告)号:US20200175994A1
公开(公告)日:2020-06-04
申请号:US16785158
申请日:2020-02-07
Applicant: Nice Ltd
Inventor: Matan KERET , Omer KOCHBA , Amnon BUZAGLO
Abstract: Methods and systems for transforming a text-independent enrolment of a customer in a self-service system into a text-dependent enrolment are provided. A request for authentication of a customer that is enrolled in the self-service system with a text-independent voice print is received. A request is transmitted to the customer to repeat a passphrase and the customer's response is received as an audio stream of the passphrase. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print and if the customer is authenticated then a text-dependent voice print is created based on the passphrase, otherwise discard the audio stream of the passphrase.
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公开(公告)号:US20200175146A1
公开(公告)日:2020-06-04
申请号:US16785811
申请日:2020-02-10
Applicant: Nice Ltd.
Inventor: Matan KERET , Amnon BUZAGLO
Abstract: A computerize method for voice authentication of a customer in a self-service system is provided. A request for authentication of the customer is received and the customer is enrolled in the self-service system with a text-independent voice print. A passphrase from a plurality of passphrases to transmit to the customer is determined based on comparing each of the plurality of passphrases to a text-dependent or text-independent voice biometric model. The passphrase is transmitted to the customer, and when the customer responds, an audio stream of the passphrase is received. The customer is authenticated by comparing the audio stream of the passphrase against the text-independent voice print. If the customer is authenticated, then storing the audio stream of the passphrase and the topic of the passphrase
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