公开(公告)号：US11675885B2

公开(公告)日：2023-06-13

申请号：US17485647

申请日：2021-09-27

Applicant: NICE Ltd.

Inventor： Matan Keret ,  William Mark Finlay ,  Peter S Cardillo

IPC: G10L15/00 ,  G10L17/00 ,  G06F21/32 ,  G10L25/51 ,  G10L17/04 ,  G10L17/02

CPC classification number: G06F21/32 ,  G10L17/02 ,  G10L17/04 ,  G10L25/51

Abstract: In a system and method for audio analysis in a cloud-based computerized an authentication (RTA) manager micro-service may send an audio packet to a voice processor micro-service. The voice processor may extract features of the audio. The RTA manager may obtain the extracted features from the voice processor; calculate, based on the extracted features, a quality grade of the audio packet, and send the extracted features to an at least one voice biometrics engine if the quality grade is above a threshold. Each of the at least one voice biometrics engines may be configured to generate a voiceprint of the audio packet, based on the extracted features of the audio packet and to perform at least one of: authenticate a speaker, detect fraudsters, and enrich a previously stored voiceprint of the speaker with the voiceprint of the audio packet.