公开(公告)号：US20160342459A1

公开(公告)日：2016-11-24

申请号：US15225270

申请日：2016-08-01

申请人： Microsoft Technology Licensing, LLC

发明人： Greg Thiel ,  Jon Avner ,  Yogesh Bansal

IPC分类号： G06F11/07

CPC分类号： G06F11/0793 ,  G06F11/0709 ,  G06F11/0754 ,  G06F11/0781 ,  G06F11/079 ,  G06F11/3006

摘要： Systems, methods, and software are provided for dynamically escalating service conditions associated with data center failures. In one implementation, a monitoring system detects a service condition. The service condition may be indicative of a failure of at least one service element within a data center monitored by the monitoring system. The monitoring system determines whether or not the service condition qualifies for escalation based at least in part on an access condition associated with the data center. The access condition may be identified by at least another monitoring system that is located in a geographic region distinct from that of the first monitoring system. Upon determining that the service condition qualifies for escalation, the monitoring system escalates the service condition to an escalated condition and initiates an escalated response.