公开(公告)号：US20240394093A1

公开(公告)日：2024-11-28

申请号：US18324783

申请日：2023-05-26

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Siddarth Kalra ,  Gareth Pennington ,  Sumiran Pradhan ,  Levon Dolbakian ,  Eric Guffey

IPC: G06F9/48 ,  G06F9/448

Abstract: An online system predicts a number of interruption events within a time period and identifies anomalous numbers of interruption events using an interruption prediction model. The online concierge system maintains application state data that describes a state of an application workflow for a client application. The online concierge system identifies interruption events that represent interruptions to the application workflow and logs interruption events in an interruption log, wherein each entry of the interruption log describes an interruption event and its corresponding state. The online concierge system predicts a number of interruption events that will occur within a time period based on an interruption prediction model. The online concierge system computes an actual number of interruption events that occurred during the time period and computes a difference between the actual number and the predicted number. If the difference exceeds a threshold value, the online concierge system performs a remedial action.

公开(公告)号：US20240428310A1

公开(公告)日：2024-12-26

申请号：US18214316

申请日：2023-06-26

Applicant: Maplebear Inc. (dba Instacart)

Inventor： Dustin Neray ,  Licheng Yin ,  George Zeng ,  Siddarth Kalra ,  Levon Dolbakian ,  Amos Too ,  Jaclyn Tandler

IPC: G06Q30/0601

Abstract: Embodiments are related to automatic prediction of times for completion of tasks for an order by a picker associated with an online system and determination of an appropriate intervention for the picker. The online system applies a computer model to predict a plurality of times for completion of a plurality of tasks associated with the first order. The online system determines that the picker who accepted the first order did not complete a task of the plurality of tasks at a predicted time of the plurality of times increased by a threshold time. The online system determines an intervention associated with the picker, based in part on the determination that the picker did not complete the task. The online system causes a device of the picker to display a message that corresponds to the determined intervention.