APPARATUS AND METHOD FOR PROVIDING SERVICE

    公开(公告)号:US20210326898A1

    公开(公告)日:2021-10-21

    申请号:US17232752

    申请日:2021-04-16

    Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

    APPARATUS AND METHOD FOR PROVIDING SERVICE

    公开(公告)号:US20250029116A1

    公开(公告)日:2025-01-23

    申请号:US18909631

    申请日:2024-10-08

    Abstract: A service providing apparatus includes: a communicator configured to communicate with an electronic product, a user terminal, and a manufacturing server. The service providing apparatus further includes a controller that is configured to generate data to be transmitted to a service provider to enable the service provider to perform a service on the electronic product, where the data is generated based on product identification information that is associated with the electronic product and that is determined based on communicator identification information of the electronic product received from the user terminal through the communicator.

    DEVICE OF DETECTING ABNORMAL STATE AND METHOD OF DETECTING THEREOF

    公开(公告)号:US20190331409A1

    公开(公告)日:2019-10-31

    申请号:US16397359

    申请日:2019-04-29

    Abstract: A refrigerator includes a temperature sensor; a door sensor; a compressor sensor; an ice sensor; a water sensor; and a defrost sensor. The refrigerator also includes a communication unit; a display unit; at least one processor; and at least one memory connected to the at least one processor and storing instructions that, when executed, perform operations including: sensing, through the plurality of sensors, sensing information related to the refrigerator; storing, in the at least one computer memory, (i) the sensing information, and (ii) time information; transmitting to at least one server, (i) the sensing information and the time information, and (ii) setting information for the refrigerating compartment or the freezer compartment; receiving information regarding an abnormal state of the refrigerator that is generated by a cloud server or a monitoring server based on the sensing information; and outputting display information related to the received information regarding the abnormal state.

    DEVICE OF DETECTING ABNORMAL STATE AND METHOD OF DETECTING THEREOF

    公开(公告)号:US20220341659A1

    公开(公告)日:2022-10-27

    申请号:US17861514

    申请日:2022-07-11

    Abstract: A refrigerator includes a temperature sensor; a door sensor; a compressor sensor; an ice sensor; a water sensor; and a defrost sensor. The refrigerator also includes a communication unit; a display unit; at least one processor; and at least one memory connected to the at least one processor and storing instructions that, when executed, perform operations including: sensing, through the plurality of sensors, sensing information related to the refrigerator; storing, in the at least one computer memory, (i) the sensing information, and (ii) time information; transmitting to at least one server, (i) the sensing information and the time information, and (ii) setting information for the refrigerating compartment or the freezer compartment; receiving information regarding an abnormal state of the refrigerator that is generated by a cloud server or a monitoring server based on the sensing information; and outputting display information related to the received information regarding the abnormal state.

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