公开(公告)号：US11736609B2

公开(公告)日：2023-08-22

申请号：US17182110

申请日：2021-02-22

Applicant: JoshCo Tech, LLC

Inventor： Brian C. Quaresma ,  Frederick Robert De Yong ,  Preston Spencer Ramirez ,  Joshua James Smith

IPC: H04M3/493 ,  H04M3/51 ,  G10L15/22 ,  G06F3/16

CPC classification number: H04M3/493 ,  G06F3/167 ,  G10L15/22 ,  H04M3/5166 ,  G10L2015/223 ,  G10L2015/225 ,  H04M2201/40 ,  H04M2201/42 ,  H04M2250/60

Abstract: Certain aspects of the present disclosure provide a system for obtaining electronic data from a network server accessible. The system comprises a communication device to electronically access an automated phone system via a telephone number and a memory circuit that stores a configuration file and a log file. The system further comprises a processor that identifies a record that includes a unique identifier for an entity and data to compare with corresponding data from the automated phone system. The processor is further configured to access and navigate the phone menu based on the configuration file and input a unique sequence of digits based on the instructions in the configuration file. The processor is also configured to obtain an audio message from the automated phone system, convert the audio message to a corresponding text message, and determine whether the corresponding text message indicates an error or includes the corresponding data.