摘要:
One or more images of items for an order being processed at processing station of an order fulfillment center may be captured and associated with the order. Alternatively, a short video clip may be captured of the order being packaged. An electronic notification that the order has been processed may be sent to a customer associated with the order. The electronic notification may include a reference to one or more of the captured images or video clips. The customer may use a reference included in the notification to view the captured images. The customer may view captured images to verify that the order has been correctly processed. The captured images may include images of the items being packaged for shipment and may show the shipping address on the package allowing the customer to verify that indeed it is his package in the images.
摘要:
Images may be captured of items being processed at a processing station of an order fulfillment center and made available electronically for review to verify quality assurance polices for the items. Alternatively, a short video clip may be captured of the items being processed. The images may be made electronically available for review from remote locations. The images may be associated with a customer order and the images may be reviewed to ensure that the order has been correctly processed. The processing station may be a shipping station and the images may be reviewed to ensure adherence to shipping quality assurance policies. The processing station may also be a receiving station and the images reviewed for defects in the shipping container or the items. The items may be associated with a returned customer order and the images may be reviewed to verify the validity of a customer complaint.
摘要:
Method and apparatus for multi-destination pick using motes. Each receptacle may be assigned to a destination and may have a mote that may include an indicator that may be activated by a control system to indicate to the agent that the receptacle is the destination receptacle for a picked item. The agent may then place the item in the indicated destination receptacle. A mote may include a communication interface for communicating with a control system and with other motes in an ad-hoc network. The mote on the destination receptacle may be activated when the picked item is scanned by the agent. Each receptacle may also have a sensor that detects when an item is placed in the receptacle to deactivate the indicator and/or to verify that the item was placed in the correct receptacle.
摘要:
Method and apparatus for multi-destination pick using motes. In embodiments, each receptacle may be assigned to a destination and may have a sensor that detects when an item is placed in the receptacle to deactivate the indicator and/or to verify that the item was placed in the correct receptacle. The sensor may be coupled via a wired or wireless connection to a mote that may include a communication interface for communicating with a control system and with other motes in an ad-hoc network. In some embodiments, each mote may also include an indicator that may be activated by a control system to indicate to the agent that the receptacle is the destination receptacle for a picked item. The agent may then place the item in the indicated destination receptacle. In one embodiment, the mote on the destination receptacle may be activated when the picked item is scanned by the agent.
摘要:
Method and apparatus for multi-destination pick using motes. In embodiments, each receptacle may be assigned to a destination and may have a sensor that detects when an item is placed in the receptacle to deactivate the indicator and/or to verify that the item was placed in the correct receptacle. The sensor may be coupled via a wired or wireless connection to a mote that may include a communication interface for communicating with a control system and with other motes in an ad-hoc network. In some embodiments, each mote may also include an indicator that may be activated by a control system to indicate to the agent that the receptacle is the destination receptacle for a picked item. The agent may then place the item in the indicated destination receptacle. In one embodiment, the mote on the destination receptacle may be activated when the picked item is scanned by the agent.
摘要:
Positional placement guidelines for storing items in an inventory area may allow determination and tracking of the position of the items in the inventory area. Position information may be associated with each item in a materials handling facility to assist in locating an item in an inventory area. The position information may represent a position relative to the inventory area and/or to the other items therein. Position information may be determined based on a count of items in the inventory area or based on a time stamp corresponding to the time the item was stored in the inventory area. Position information may be presented to an agent to facilitate picking the item with or without descriptive information. Feedback may provide an indication that the position information is incorrect and may trigger a review or a reset of position information for one or more items in the inventory area.
摘要:
A method and system for transferring selected items among agents within a materials handling facility. According to one embodiment, a method may include a number of agents moving along respective paths through an inventory storage area of a materials handling facility. While moving along a respective path, a first agent may select items from the inventory storage area to be delivered to a corresponding order processing area, where each of the selected items may be specified in a corresponding customer order and at least two of the selected items may be delivered to two different corresponding order processing areas. After the first agent selects a particular item, the first agent may transfer the particular item to a second agent, and the second agent or another one of the agents may deliver the particular item to the corresponding order finalization area.
摘要:
A method and system for agent exchange-based materials handling. According to one embodiment, a method of agent exchange-based order fulfillment may include a number of agents moving along respective paths through an inventory storage area of a materials handling facility. While moving through the inventory storage area, a portion of the number of agents may respectively select one or more of a number of items stored within the inventory storage area, where each one of the selected items is specified in a corresponding customer order or materials request. The method may also include conveying the selected items to one or more corresponding processing areas of the materials handling facility in order to fulfill the corresponding customer orders. Further, at least some of the selected items may be exchanged one or more times among the agents in the course of being conveyed to corresponding processing areas.
摘要:
Method and apparatus for indirect asset tracking in materials handling environments with Radio Frequency Identification (RFID). In one embodiment, receptacles in a materials handling facility may be equipped with RFID tags. Agents within the materials handling facility may be equipped with RFID readers, which may be integrated in or attached to gloves, wristbands, or other devices. The location of each receptacle to which an RFID tag is attached may be associated with the unique identifier of the RFID tag. When an agent's hand approaches or enters a receptacle equipped with an RFID tag, the RFID reader may detect the presence of the RFID tag. This information, in combination with known information such as the location of the receptacles, may be used, for example, for information gathering and/or for quality checking in picking, stowing, rebinning, and/or other materials handling processes.
摘要:
Positional placement guidelines for storing items in an inventory area may allow determination and tracking of the position of the items in the inventory area. Position information may be associated with each item in a materials handling facility to assist in locating an item in an inventory area. The position information may represent a position relative to the inventory area and/or to the other items therein. Position information may be determined based on a count of items in the inventory area or based on a time stamp corresponding to the time the item was stored in the inventory area. Position information may be presented to an agent to facilitate picking the item with or without descriptive information. Feedback may provide an indication that the position information is incorrect and may trigger a review or a reset of position information for one or more items in the inventory area.