MULTI-FACETED BOT SYSTEM AND METHOD THEREOF

    公开(公告)号:US20220318679A1

    公开(公告)日:2022-10-06

    申请号:US17710385

    申请日:2022-03-31

    Abstract: The present disclosure relates to a system and method for generating an executable multi-faceted specific to an entity. In an exemplary implementation, the proposed system receives a knowledgebase comprising a set of potential queries associated with the entity, and receives responses that can be switched to a video form, an audio form or a textual form corresponding to the potential queries based on any or a combination of user preference, network conditions and user device features. The system processes, through a machine learning model, training data comprising the set of potential queries, the video frame responses, and the intent mapped to each potential query to generate a trained model, based on which a prediction engine is configured to process an end-user query and predict an intent associated with the end-user query, and facilitate response to the end-user query based on video frame response that is mapped with the predicted intent.

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