Abstract:
A computer system for connecting a user to a scheduled call, including a processor in communication with non-volatile memory and code for receiving a user phone number where the user may be contacted and information allowing access to the user's calendar or email, code for accessing the user's calendar or email and identifying the scheduled call in the user's calendar or email, the scheduled call having information including at least a scheduled call number and a scheduled call time, code for placing a call to the scheduled call number before the scheduled call time, code for placing a call to the user at the user phone number before the scheduled call time, code for confirming the user has answered the call to the user, and code for connecting the call to the user to the call to the scheduled call number.
Abstract:
Systems, methods and software products manage a commercial email message by (a) intercepting, within add-in software installed into an email client of a user, a request to send the commercial email message addressed to an addressee, (b) searching for an email address of the addressee within an unsubscribe list, and (c) if the email address is found in the unsubscribe list, removing the addressee from the commercial email message prior to sending the commercial email message.
Abstract:
A system for processing a call originated by a call originator to a call target. The system having an information processor configured to receive origination information for the call including identifying information of the call originator. The system further having a database storing modified call originator identifying information indexed by call modification triggers. The information processor is further configured to access the database, to determine at least one of the call modification triggers is satisfied according to the origination information, and to retrieve modified call originator identifying information indexed to the at least one satisfied call modification trigger, for transmission to the call target.
Abstract:
A system, method and software product punctuates voicemail transcription text. A transcription text of the voicemail message is generated and the pauses between words of the transcribed text are determined. Ellipses are inserted into the transcription text at the position of “er” and “ahh” type words and pauses between words of the transcribed text.
Abstract:
A computer system for connecting a user to a scheduled call, including a processor in communication with non-volatile memory and code for receiving a user phone number where the user may be contacted and information allowing access to the user's calendar or email, code for accessing the user's calendar or email and identifying the scheduled call in the user's calendar or email, the scheduled call having information including at least a scheduled call number and a scheduled call time, code for placing a call to the scheduled call number before the scheduled call time, code for placing a call to the user at the user phone number before the scheduled call time, code for confirming the user has answered the call to the user, and code for connecting the call to the user to the call to the scheduled call number.
Abstract:
A system, a method, and a software product disable recurring charges incurred on an account of a user. A plurality of transactions that occurred within a predefined period for the account is received within a server. The transactions are analyzed to identify a recurring charge, which is indicated to the user. A delete button is displayed proximate the recurring charge and the recurring charge is cancelled if the user clicks on the delete button.
Abstract:
Methods and systems for limiting voicemail transcription. The methods include answering a forwarded call from a caller to a subscriber of the voicemail transcription service, outputting an audio message to the caller prompting for the caller to leave a voicemail message, recording the voicemail message from audio of the forwarded call, and transcribing the audio of the forwarded call into text. The step of transcribing may be limited according to one or more of the following criteria: the duration of the recording, the number of characters transcribed, the number of text messages generated and filled from transcribed text, the caller ID of the call, the time the call is received, and the duration of the transcription. The systems include a call handler and a transcriber. At least one of the methods may be embodied by a software product including instructions for executing the steps of the method.
Abstract:
A System, method and software product manages voicemail messages and associated voicemail transcription text on a communication device. A voicemail message notification for a voicemail message is received from a voicemail transcription service and stored in a voicemail list. A transcription text of the voicemail message is received from the voicemail transcription service and stored in a text list in association with the voicemail message notification. A combined list of the voicemail message notifications and the transcribed text are displayed on the communication device.
Abstract:
A system and method manage incoming communications to a communication device. An incoming communication is received for the communication device and a local time of the communication device is determined. The incoming communication is intercepted if the local time is within a restricted operating period of the communication device and the incoming communication is allowed if the local time falls outside of the restricted operating period. If the incoming communication is a call, the call may be answered to determine if it is urgent. A code may be used within a non-call communication to indicate that it is urgent. Communications deemed urgent are allowed to the communication device.
Abstract:
A method for processing a communication between a first party and a second party is disclosed. A communication is received from the first party, the communication having first party information, and second party information. An entry in a database is identified that matches at least one of the first party information and the second party information and for which a predetermined rule is satisfied. A telephone number associated with the matching database entry is selected. The selected telephone number is transmitted to the second party.