公开(公告)号：US11948188B2

公开(公告)日：2024-04-02

申请号：US16404131

申请日：2019-05-06

Applicant: JPMorgan Chase Bank, N.A.

Inventor： David Anthony Quesenberry ,  Warren Gavin Lewis

IPC: G06Q20/10 ,  G06Q40/00

CPC classification number: G06Q40/00

Abstract: An automated Automatic Teller Machine (ATM) exception processing method, system, and recording medium for facilitating completion of an ATM deposit transaction upon an occurrence of an exception. The method includes remotely monitoring an ATM for the exception by an automated ATM monitoring system over a first communication network, and automatically reporting a detected exception resulting in a failed ATM deposit transaction, by a processor in the automated ATM monitoring system, to both a customer processing system and to a reconstruction transaction system over a second communication network. The process also includes processing a customer claim by the customer processing system based on the failed ATM deposit transaction, and reconstructing the failed ATM deposit transaction by the reconstruction transaction system. The method further incudes reconciling the customer claim with the reconstructed ATM deposit transaction.

公开(公告)号：US11809452B2

公开(公告)日：2023-11-07

申请号：US17444870

申请日：2021-08-11

Applicant: JPMorgan Chase Bank, N.A.

Inventor： Stanley M Devan ,  Satyajit Arivukkodi Krishnamurthy ,  Naga Virajitha Kommera ,  David Anthony Quesenberry ,  Kenneth L. Nieman

IPC: G06F11/00 ,  G06F16/27 ,  G06F11/07 ,  G06F16/23 ,  G06F11/20

CPC classification number: G06F16/273 ,  G06F11/073 ,  G06F11/0727 ,  G06F11/0751 ,  G06F11/0793 ,  G06F11/2064 ,  G06F16/2379 ,  G06F16/27 ,  G06F2201/00 ,  G06F2201/82

Abstract: A method for facilitating data synchronization across a plurality of platforms is provided. The method includes retrieving a change event, the change event corresponding to an event stream from a first platform; parsing the change event to identify a record and a data operation; examining a synchronization database to determine whether a corresponding record is persisted in a database of a second platform; inserting the record into the synchronization database when the corresponding record is not persisted in the platform, the inserted record including a change indicator; and updating, by using the synchronization database, the database of the second platform to include the record.