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1.发明授权公开(公告)号：US11423219B2
公开(公告)日：2022-08-23
申请号：US16823777
申请日：2020-03-19
发明人： Balaji Viswanathan , Ajay Gupta , Harshit Kumar , Arvind Agarwal
IPC分类号： G06F40/186 , G06F16/93 , G06F40/253 , G06F40/30 , G06N20/00
摘要： One embodiment provides a method, including: obtaining a plurality of previously submitted application documents, wherein each of the previously submitted application documents comprises information provided by a user who initiated a given previously submitted application document; clustering the plurality of previously submitted application documents into clusters of application documents based upon topics of the previously submitted application documents; selecting a representative application document; identifying entities contained within a given representative application document, wherein each of the entities corresponds to information to be entered into a new application document created from the given representative application document; and engaging in a dialogue with a user to create the new application document utilizing a similar representative application document to request information from the user, wherein the similar representative application document comprises a representative application document of a cluster having a topic similar to a topic of the new application document.
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公开(公告)号：US11411811B2
公开(公告)日：2022-08-09
申请号：US17000593
申请日：2020-08-24
IPC分类号： H04L41/0677 , H04L41/069
摘要： Methods, systems, and computer program products for fault localization for cloud-native applications are provided herein. A computer-implemented method includes classifying an event-related alert directed to at least one system by processing one or more characteristics of the event-related alert; obtaining and processing multiple application logs based at least in part on the classification of the event-related alert; identifying error logs among the multiple application logs based at least in part on the processing of the multiple application logs; ordering the error logs using one or more prioritization techniques; and performing at least one automated action based at least in part on the ordering of the error logs.
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公开(公告)号：US20220075936A1
公开(公告)日：2022-03-10
申请号：US17017202
申请日：2020-09-10
发明人： Amitkumar Manoharrao Paradkar , Amar P. Azad , Ajay Gupta , Suranjana Samanta , Prateeti Mohapatra , Harshit Kumar , Eyal Shnarch
IPC分类号： G06F40/20 , G06F16/901 , G06N3/04
摘要： Methods, systems, and computer program products for mining multi-party collaboration platforms to create triaging trees and playbooks are provided herein. A computer-implemented method includes obtaining, from a multi-user platform, conversations related to at least one technical issue; generating a plurality of triaging trees by analyzing the conversations, wherein each of the triaging trees stores information corresponding to temporal sequences of steps related to diagnosing and resolving said at least one technical issue; and deriving a playbook for resolving said at least one technical issue at least in part by combining two or more of the plurality of triaging trees.
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公开(公告)号：US11816437B2
公开(公告)日：2023-11-14
申请号：US17122644
申请日：2020-12-15
发明人： Ajay Gupta , Arvind Agarwal , Harshit Kumar , Balaji Viswanathan
IPC分类号： G06F40/00 , G06F40/30 , G06F40/279 , G06F16/35 , G06F40/186 , G06V30/412
CPC分类号： G06F40/30 , G06F16/35 , G06F40/186 , G06F40/279 , G06V30/412
摘要： A computer-implemented method gathers a set of previously filed applications, performs intent identification on the set, clusters applications in the set based on identified common intents, receives input from user and identifying intent of the input, matches the input to a cluster based on a common intent, and generates a new application based on the input using filed applications in a cluster having a common intent between the cluster and the input.
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公开(公告)号：US11409593B1
公开(公告)日：2022-08-09
申请号：US17394667
申请日：2021-08-05
发明人： Harshit Kumar , Raghav Batta , Jinho Hwang , Larisa Shwartz , Gargi B. Dasgupta , Prateeti Mohapatra , Amar Prakash Azad , Nikhil Verma , Ajay Gupta , Pooja Aggarwal , Jakub Krchák
IPC分类号： G06F11/07
摘要： Methods, computer program products, and/or systems are provided that perform the following operations: in an information technology (IT) management system, grouping one or more ongoing service failure events into a service failure record; identifying a representative event for the service failure record; identifying one or more conversations that relate to the one or more ongoing service events; computing, using a similarity algorithm, feature similarity scores for respective conversations of the one or more conversations based, at least in part, on the features associated with the representative event and features associated with the respective conversations; linking a subset of the one or more conversations to the one or more ongoing service events in the service failure record based, at least in part, on the computed feature similarity scores; and providing the service failure record to a collaboration platform utilized in addressing the one or more ongoing service events.
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公开(公告)号：US20220121540A1
公开(公告)日：2022-04-21
申请号：US17075088
申请日：2020-10-20
发明人： Boris Sobolev , Larisa Shwartz , Ajay Gupta , Qing Wang
摘要： Systems, computer-implemented methods, and computer program products that facilitate synthetic system fault generation are provided. According to an embodiment, a system can comprise a processor that executes the following computer-executable components stored in a non-transitory computer readable medium: a generator component that employs a trained artificial intelligence (AI) model to generate a synthetic system fault, represented as a combination of discrete parameters and continuous parameters that define a system state; and a fault assembler component that analyzes the synthetic system fault and generates textual content corresponding to the synthetic system fault.
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公开(公告)号：US11550682B2
公开(公告)日：2023-01-10
申请号：US17075088
申请日：2020-10-20
发明人： Boris Sobolev , Larisa Shwartz , Ajay Gupta , Qing Wang
摘要： Systems, computer-implemented methods, and computer program products that facilitate synthetic system fault generation are provided. According to an embodiment, a system can comprise a processor that executes the following computer-executable components stored in a non-transitory computer readable medium: a generator component that employs a trained artificial intelligence (AI) model to generate a synthetic system fault, represented as a combination of discrete parameters and continuous parameters that define a system state; and a fault assembler component that analyzes the synthetic system fault and generates textual content corresponding to the synthetic system fault.
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8.发明申请公开(公告)号：US20210294969A1
公开(公告)日：2021-09-23
申请号：US16823777
申请日：2020-03-19
发明人： Balaji Viswanathan , Ajay Gupta , Harshit Kumar , Arvind Agarwal
IPC分类号： G06F40/186 , G06F16/93 , G06F40/30 , G06F40/253
摘要： One embodiment provides a method, including: obtaining a plurality of previously submitted application documents, wherein each of the previously submitted application documents comprises information provided by a user who initiated a given previously submitted application document; clustering the plurality of previously submitted application documents into clusters of application documents based upon topics of the previously submitted application documents; selecting a representative application document; identifying entities contained within a given representative application document, wherein each of the entities corresponds to information to be entered into a new application document created from the given representative application document; and engaging in a dialogue with a user to create the new application document utilizing a similar representative application document to request information from the user, wherein the similar representative application document comprises a representative application document of a cluster having a topic similar to a topic of the new application document.
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公开(公告)号：US10769378B2
公开(公告)日：2020-09-08
申请号：US16190581
申请日：2018-11-14
发明人： Li Jun Mei , Qi Cheng Li , Rangachari Anand , Ajay Gupta
IPC分类号： G10L15/22 , G06F40/30 , G06F16/00 , G06F40/295 , G06N5/04 , G06N20/00 , G06F16/2458
摘要： A computer-implemented method is provided for processing a set D of conversation logs. The method includes learning, by a processor device, a set R of entity relation mining rules from a set K of known entity utterances uttered by known entities. The method further includes automatically recommending, by the processor device, extended utterances of the known entities from unrecognized ones of the known entities based on the set R.
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公开(公告)号：US09727652B2
公开(公告)日：2017-08-08
申请号：US13947320
申请日：2013-07-22
发明人： Jitendra Ajmera , Ajay Gupta , Sachindra Joshi
IPC分类号： G06F17/30
CPC分类号： G06F17/30867 , G06F17/30864
摘要： Techniques, systems, and articles of manufacture for utilizing dependency among internet search results. A method includes associating a user search query with a search task, identifying multiple information documents that correspond to the search task, and generating a recommended sequence of the multiple information documents to present to the user in response to the user search query, wherein the recommended sequence is based on dependency information associated with the multiple information documents.
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