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公开(公告)号:US10277634B2
公开(公告)日:2019-04-30
申请号:US15080149
申请日:2016-03-24
Applicant: Interactive Intelligence Group, Inc.
Inventor: Jamie P. Wilson , Kevin Elliott King
Abstract: A system and method are presented for provisioning and registration of a device. A device in an environment, such as a contact center or enterprise setting, may need to provision to a cloud managed telephony network appliance. This appliance may be part of a grouping of multiple appliances where the contacted appliance does not comprise the device's configuration data for provisioning. In an embodiment, the appliance is able to communicate with the other appliances in the grouping via SIP to discover which appliance owns the device's configuration data, obtain the data, and send the configuration data to the device.
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公开(公告)号:US20160286517A1
公开(公告)日:2016-09-29
申请号:US15080149
申请日:2016-03-24
Applicant: Interactive Intelligence Group, Inc.
Inventor: Jamie P. Wilson , Kevin Elliott King
CPC classification number: H04L65/1006 , H04L65/1036 , H04L65/105 , H04L65/1069 , H04L65/1073 , H04L67/1097 , H04L67/16 , H04L67/34 , H04M3/51 , H04M7/006
Abstract: A system and method are presented for provisioning and registration of a device. A device in an environment, such as a contact center or enterprise setting, may need to provision to a cloud managed telephony network appliance. This appliance may be part of a grouping of multiple appliances where the contacted appliance does not comprise the device's configuration data for provisioning. In an embodiment, the appliance is able to communicate with the other appliances in the grouping via SIP to discover which appliance owns the device's configuration data, obtain the data, and send the configuration data to the device.
Abstract translation: 提出了一种用于提供和注册设备的系统和方法。 诸如联络中心或企业环境的环境中的设备可能需要提供给云管理电话网络设备。 该设备可以是多个设备的分组的一部分,其中被联系的设备不包括设备的用于配置的配置数据。 在一个实施例中,设备能够通过SIP与分组中的其他设备进行通信,以发现哪个设备拥有设备的配置数据,获取数据,并将配置数据发送到设备。
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