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公开(公告)号:US10897534B1
公开(公告)日:2021-01-19
申请号:US16569806
申请日:2019-09-13
Applicant: International Business Machines Corporation
Inventor: Guang Han Sui , Peng Hui Jiang , Qin Li , Ping Xiao , Niao Qing Liu , Xiang Zhou , Ping Ping Cheng
IPC: H04M3/428 , G10L15/22 , G10L21/0316 , G10L15/26 , G10L21/043
Abstract: Embodiments of the invention provide methods, systems, computer program products for managing a call waiting in a queue during a request for staff services provided by a call center. According to the method, a first voice segment received in a call made by a device is recorded first. Next, whether a part of the first voice segment is related to a first predefined voice segment is determined. The volume of device is adjusted in response to the part of the first voice segment being related to the first predefined voice segment. A user of the device is alerted in response to the part of the first voice segment being not related to the first predefined voice segment.
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公开(公告)号:US10666496B2
公开(公告)日:2020-05-26
申请号:US15823057
申请日:2017-11-27
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor: Ping Ping Cheng , Jun Hua Gao , Guan Jun Liu , Xue Yong Zhang , Bei Chun Zhou , Xi Bo Zhu
Abstract: According to an embodiment of the present disclosure, there is provided a method for a distributed transaction processing environment. The method includes in response to determining that a state of a first node acting as a first coordinating node is not performing properly, selecting a second node from a first plurality of participating nodes communicatively coupled to the first node. The method further includes activating the selected second node to be a second coordinating node while deactivating the first node to be a participating node. In addition, the method includes performing a transaction based on a cooperation between the first and second nodes.
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公开(公告)号:US10509642B2
公开(公告)日:2019-12-17
申请号:US15941370
申请日:2018-03-30
Applicant: International Business Machines Corporation
Inventor: Guo Qiang Li , Cheng Fang Wang , Ping Ping Cheng , Zhen Zhang , Chang Ning Song
Abstract: Embodiments of the present invention provide a computer-implemented method for generating an API difference description file that describes the differences between multiple API versions to assist in migrating an application program from a first version to a second version. The method includes receiving a first API description file of a first version of a web API, receiving a second API description file of a second version of the web API, generating an API difference description file that describes differences between the first and second API description files, and then updating an application program using the API difference description file.
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公开(公告)号:US10666495B2
公开(公告)日:2020-05-26
申请号:US15682937
申请日:2017-08-22
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor: Ping Ping Cheng , Jun Hua Gao , Guan Jun Liu , Xue Yong Zhang , Bei Chun Zhou , Xi Bo Zhu
Abstract: According to an embodiment of the present disclosure, there is provided a method for a distributed transaction processing environment. The method includes in response to determining that a state of a first node acting as a first coordinating node is not performing properly, selecting a second node from a first plurality of participating nodes communicatively coupled to the first node. The method further includes activating the selected second node to be a second coordinating node while deactivating the first node to be a participating node. In addition, the method includes performing a transaction based on a cooperation between the first and second nodes.
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公开(公告)号:US20200050446A1
公开(公告)日:2020-02-13
申请号:US16655728
申请日:2019-10-17
Applicant: International Business Machines Corporation
Inventor: Guo Qiang Li , Cheng Fang Wang , Ping Ping Cheng , Zhen Zhang , Chang Ning Song
IPC: G06F8/658
Abstract: Embodiments of the present invention provide a computer-implemented method for generating an API difference description file that describes the differences between multiple API versions to assist in migrating an application program from a first version to a second version. The method includes receiving a first API description file of a first version of a web API, receiving a second API description file of a second version of the web API, generating an API difference description file that describes differences between the first and second API description files, and then updating an application program using the API difference description file.
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公开(公告)号:US20190303135A1
公开(公告)日:2019-10-03
申请号:US15941370
申请日:2018-03-30
Applicant: International Business Machines Corporation
Inventor: Guo Qiang Li , Cheng Fang Wang , Ping Ping Cheng , Zhen Zhang , Chang Ning Song
IPC: G06F8/658
Abstract: Embodiments of the present invention provide a computer-implemented method for generating an API difference description file that describes the differences between multiple API versions to assist in migrating an application program from a first version to a second version. The method includes receiving a first API description file of a first version of a web API, receiving a second API description file of a second version of the web API, generating an API difference description file that describes differences between the first and second API description files, and then updating an application program using the API difference description file.
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公开(公告)号:US11237822B2
公开(公告)日:2022-02-01
申请号:US16655728
申请日:2019-10-17
Applicant: International Business Machines Corporation
Inventor: Guo Qiang Li , Cheng Fang Wang , Ping Ping Cheng , Zhen Zhang , Chang Ning Song
Abstract: Embodiments of the present invention provide a computer-implemented method for generating an API difference description file that describes the differences between multiple API versions to assist in migrating an application program from a first version to a second version. The method includes receiving a first API description file of a first version of a web API, receiving a second API description file of a second version of the web API, generating an API difference description file that describes differences between the first and second API description files, and then updating an application program using the API difference description file.
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公开(公告)号:US10698785B2
公开(公告)日:2020-06-30
申请号:US15607777
申请日:2017-05-30
Applicant: International Business Machines Corporation
Inventor: Ping Ping Cheng , Jun Hua Gao , Guan Jun Liu , Xue Yong Zhang , Xi Bo Zhu , Bei Chun Zhou
Abstract: A computer-implemented method, a computer program product, and a computer system for parallel task management. A computer system receives a new task that requests to access a resource may be received. In response to an access workload being above a first threshold, the computer system dispatches the new task to at least one predefined processing unit, wherein the access workload may be associated with the resource that is in parallel accessed by a plurality of existing tasks.
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公开(公告)号:US20180349246A1
公开(公告)日:2018-12-06
申请号:US15798596
申请日:2017-10-31
Applicant: International Business Machines Corporation
Inventor: Ping Ping Cheng , Jun Hua Gao , Guan Jun Liu , Xue Yong Zhang , Xi Bo Zhu , Bei Chun Zhou
Abstract: A computer program product and a computer system for parallel task management. A computer system receives a new task that requests to access a resource may be received. In response to an access workload being above a first threshold, the computer system dispatches the new task to at least one predefined processing unit, wherein the access workload may be associated with the resource that is in parallel accessed by a plurality of existing tasks.
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公开(公告)号:US20180349245A1
公开(公告)日:2018-12-06
申请号:US15607777
申请日:2017-05-30
Applicant: International Business Machines Corporation
Inventor: Ping Ping Cheng , Jun Hua Gao , Guan Jun Liu , Xue Yong Zhang , Xi Bo Zhu , Bei Chun Zhou
Abstract: A computer-implemented method, a computer program product, and a computer system for parallel task management. A computer system receives a new task that requests to access a resource may be received. In response to an access workload being above a first threshold, the computer system dispatches the new task to at least one predefined processing unit, wherein the access workload may be associated with the resource that is in parallel accessed by a plurality of existing tasks.
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