Reception system and reception method

    公开(公告)号:US10245732B2

    公开(公告)日:2019-04-02

    申请号:US15470088

    申请日:2017-03-27

    Abstract: A reception system includes: an imaging unit that captures an image; a reception information storage unit that stores an image of a visitor who visited in the past and information of a receiving person whom the visitor visited in the past in an associated manner; and an action performing unit that generates a question to the visitor based on a scenario regarding a response to the visitor and acquires information via a response to the question from the visitor, wherein the action performing unit changes a response presented to the visitor based on the scenario depending on whether or not the reception information storage unit stores an image that corresponds to the image captured by the imaging unit.

    Reception system and reception method

    公开(公告)号:US10354295B2

    公开(公告)日:2019-07-16

    申请号:US15465985

    申请日:2017-03-22

    Abstract: A reception system includes: a visitor recognition unit that recognizes a visitor; a receiving person recognition unit that recognizes a receiving person that corresponds to the visitor; a receiving person contact information storage unit that stores contact information of the receiving person; a notification unit that notifies the receiving person of a visit of the visitor at the contact information of the receiving person stored by the receiving person contact information storage unit; and a receiving person selection unit that selects a substitute receiving person associated with the receiving person in a case where the receiving person is absent when the notification unit notifies the receiving person at the contact information of the receiving person, wherein the notification unit notifies the substitute receiving person selected by the receiving person selection unit when the receiving person is absent.

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