Contextual and Personalized Help
    1.
    发明申请

    公开(公告)号:US20190138331A1

    公开(公告)日:2019-05-09

    申请号:US16237031

    申请日:2018-12-31

    Applicant: Facebook, Inc.

    Abstract: In one embodiment, a method includes receiving a help query for help instructions associated with a feature of a computing device; determining a current context of a user based on an identifier associated with an interface of computing device, the identifier being associated with help content topics; retrieving the content topics; identifying a personalized subset of the help content topics; sending the personalized subset of the help content topics to the user; receiving user input selecting one of the help content topics; and displaying the selected help content topic on a display screen of the computing device for presentation to the user.

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