SYSTEMS AND METHODS FOR STANDARDIZING COMMUNICATION

    公开(公告)号:US20240346556A1

    公开(公告)日:2024-10-17

    申请号:US18300385

    申请日:2023-04-13

    CPC classification number: G06Q30/0281

    Abstract: Embodiments of the present disclosure relates to a computer system and a method to standardize communication. The computer system includes a memory and a processor coupled to the memory. The processor is configured to receive a notification about an intended communication between a user and customer and identify a conversation between the user and the customer while the communication is in progress. The processor is also configured to determine one or more topics under discussion from the identified conversation and display one or more other topics as recommendations to the user for standardizing the communication.

    SYSTEMS AND METHODS FOR DETERMINING AN OFFERING IN A COMMUNICATION

    公开(公告)号:US20240311089A1

    公开(公告)日:2024-09-19

    申请号:US18429395

    申请日:2024-01-31

    CPC classification number: G06F8/30 G06Q10/103

    Abstract: The present disclosure relates to a computer system and method for generating a software application. A method to generate a software application includes receiving, from a user, a request to generate a software application and determining a product or service to which the software application is directed. The method further includes determining a template for the software application based on the product or service and generating a machine readable specification for the software application, the machine readable specification having one or more features based on the template.

    SYSTEMS AND METHODS FOR ENHANCING CUSTOMER EXPERIENCE

    公开(公告)号:US20240348723A1

    公开(公告)日:2024-10-17

    申请号:US18300384

    申请日:2023-04-13

    CPC classification number: H04M3/42144

    Abstract: Embodiments of the present disclosure relates to a computer system to enhance customer experience. The computer system includes a memory and a processor coupled to the memory. The processor is configured to receive one or more customer inputs while a customer is conversing with a user and predict a software application of interest for the customer based on the user inputs. The processor is also configured to generate a buildcard based on the predicted software application

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