公开(公告)号：US20140244278A1

公开(公告)日：2014-08-28

申请号：US13910972

申请日：2013-06-05

Applicant: Electronics and Telecommunications Research Institute

Inventor： Chan Yong PARK ,  Joon-Ho LIM

IPC: G06F19/00

CPC classification number: G16H50/30

Abstract: Provided are a health management system of estimating a disease probability of a user based on information collected from the user and a method of providing health information by using the health management system. The health management system includes a user device collecting and providing health data and living data of a user and a health information processing device calculating a disease probability of the user by performing statistic analysis based on an electric medical record and the health data and correcting the calculated disease probability according to the living data. The living data includes one of location information of the user and social information of the user, which designates a human connection.

Abstract translation: 提供了基于从用户收集的信息来估计用户的疾病概率的健康管理系统以及通过使用健康管理系统提供健康信息的方法。 健康管理系统包括：用户收集和提供用户的健康数据和生活数据的用户装置，以及通过基于电子医疗记录和健康数据进行统计分析来计算用户的疾病概率的健康信息处理装置， 疾病概率根据生活数据。 生活数据包括用户的位置信息和用户的社交信息之一，其指定人的连接。

公开(公告)号：US20140195268A1

公开(公告)日：2014-07-10

申请号：US13918613

申请日：2013-06-14

Applicant: Electronics and Telecommunications Research Institute

Inventor： Joon-Ho LIM ,  Chan Yong PARK ,  Soo Jun PARK

IPC: G06F19/00

CPC classification number: G16H50/20 ,  G16H50/70

Abstract: According to the inventive concept, The health management server in accordance with the inventive concept includes an interface unit receiving progression data representing a health state of a user who got diagnosis or treatment in a hospital from a user terminal; and a statistical analysis unit statistically analyzing the progression data on the basis of clinical data representing a diagnosis record or a treatment record in the hospital and generating disease progressing information of the user according to the analysis result to provide the disease progressing information as result data. The interface unit collects the progression data through the user terminal on the basis of a collection policy for determining the progression data and transmits or displays the result data to the outside in response to a result request.

Abstract translation: 根据本发明的概念，根据本发明概念的健康管理服务器包括：接口单元，其接收表示在用户终端在医院中进行诊断或治疗的用户的健康状态的进度数据; 以及统计分析单元，根据表示医院的诊断记录或治疗记录的临床数据统计分析进展数据，并根据分析结果生成用户的疾病进展信息，以提供疾病进展信息作为结果数据。 接口单元基于用于确定进度数据的收集策略通过用户终端收集进度数据，并且响应于结果请求将结果数据发送或显示到外部。

公开(公告)号：US20160142544A1

公开(公告)日：2016-05-19

申请号：US14932248

申请日：2015-11-04

Applicant: Electronics and Telecommunications Research Institute

Inventor： Hyo-Jung OH ,  Hyun-Ki KIM ,  Pum-Mo RYU ,  Yong-Jin BAE ,  Chung-Hee LEE ,  Soo-Jong LIM ,  Joon-Ho LIM ,  Myung-Gil JANG ,  Mi-Ran CHOI ,  Jeong HEO

IPC: H04M3/51 ,  G10L25/63 ,  G10L25/54 ,  H04M3/42

CPC classification number: G06Q30/0201 ,  G06Q30/01 ,  G10L15/1822 ,  G10L25/54 ,  G10L25/63

Abstract: An apparatus and method for customer interaction service is provided. The apparatus for customer interaction comprises a customer interaction information DB configured to map voice of customer(VOC) with customer interaction information responding to the VOC by a service provider and store the result; a VOC collecting unit configured to collect VOC in a text or voice form; a VOC analyzing unit configured to extract target texts to be analyzed from the collected VOC and analyze the extracted text to provide analysis result including the subject of VOC; an interaction information searching unit configured to search VOC related to the collected VOC from the customer interaction information DB by using the analysis result; and a response providing unit configured to determine suitability of each customer interaction information related to the collected VOC to provide the best response to the customer based on the determined suitability.

Abstract translation: 提供了一种用于客户交互服务的设备和方法。 用于客户交互的装置包括客户交互信息DB，其被配置为将客户的语音（VOC）与由服务提供商响应于VOC的客户交互信息进行映射并存储结果; VOC收集单元，被配置为以文本或语音形式收集VOC; VOC分析单元，被配置为从收集的VOC提取要分析的目标文本，并分析提取的文本以提供包括VOC主题的分析结果; 交互信息搜索单元，被配置为通过使用分析结果从客户交互信息DB搜索与收集的VOC相关的VOC; 以及响应提供单元，被配置为确定与所收集的VOC相关的每个客户交互信息的适合性，以基于所确定的适合性向客户提供最佳响应。