公开(公告)号：US12182245B2

公开(公告)日：2024-12-31

申请号：US18550873

申请日：2022-03-16

Applicant: ELEVANCE HEALTH, INC.

Inventor： Anil Bhatt ,  Widya Harianto ,  Elizabeth Basnight ,  Narasimha Adapa ,  Kennis Dees ,  Trupti Doshi ,  Elizabeth Kwo ,  Anthony Nguyen ,  Alicia Staffier ,  Kiran Kumar Simhadri

IPC: G10L17/22 ,  G06F3/16 ,  G06F16/638 ,  G06F21/32 ,  G10L15/22 ,  G10L17/02 ,  G10L17/04 ,  G10L17/14 ,  G10L17/24 ,  G16H10/60

Abstract: A system and method for interacting with a voice-assisted member interface hosted by a provider backend server of a provider using a voice enabled-apparatus hosted by an apparatus vendor separate and distinct from the provider, the voice-enabled apparatus including a microphone unit, a speaker and a processor coupled to the microphone unit and the speaker, the processor configured to cause the voice-enabled apparatus to perform one or more functions in response to audio signals received at the microphone unit.