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公开(公告)号：US20240226725A1
公开(公告)日：2024-07-11
申请号：US18150506
申请日：2023-01-05
申请人： Dell Products L.P.
IPC分类号： A63F13/285 , A63F13/24 , A63F13/79
CPC分类号： A63F13/285 , A63F13/24 , A63F13/79
摘要： An information handling system may determine one or more gaming context characteristics of a gaming application and may determine one or more haptic effects for generation by a linear magnetic ram module of an input device connected to the information handling system based on the one or more gaming context characteristics. The information handling system may transmit, to the input device, one or more instructions to generate the determined one or more haptic effects.
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公开(公告)号：US20240198217A1
公开(公告)日：2024-06-20
申请号：US18066050
申请日：2022-12-14
申请人： Dell Products L.P.
发明人： Nicholas Wanner , Harpreet Narula , Tyler Ryan Cox
CPC分类号： A63F13/31 , A63F13/24 , H04B7/0617 , H04B17/29
摘要： Systems and methods described herein may provide a system that enables game play or other application sessions from a set of candidate game hosts and environments to consumption devices of a user's choice while the user moves about their home between the different environments. The system may employ methods to determine where a user is located within the home, availability and selection of candidate game hosting and target environments, homing and direction of related I/O and audio-visual (AV) content for consumption. The solution accommodates multiple users simultaneously within the home, whether in single player, multiplayer using the same screen, or multiplayer using separate screen games. The solution may configure AV and input/output (I/O) such that multiple users can consume one or multiple games in the home simultaneously, whether in separate locations or when seated together in front of the same consumption device.
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公开(公告)号：US20230315605A1
公开(公告)日：2023-10-05
申请号：US17657484
申请日：2022-03-31
申请人： Dell Products L.P.
CPC分类号： G06F11/3438 , G06F9/542 , G06K9/628
摘要： This disclosure provides systems, methods, and apparatuses for a user interaction recognition. In an aspect, a method includes receiving, at a server, first telemetry information from a first device, the first telemetry information associated with a first user session of a first application, the first user session associated with a first user. The method further includes receiving second telemetry information from a second device, the second telemetry information associated with a second user session of a second application, the second user session associated with a second user. The method also includes generating an interaction candidate based on a comparison of the first telemetry information and the second telemetry information, and transmitting the interaction candidate to the first device.
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公开(公告)号：US20220222307A1
公开(公告)日：2022-07-14
申请号：US17149049
申请日：2021-01-14
申请人： Dell Products L.P.
发明人： Tyler Ryan Cox , Erik Summa , Marc Randall Hammons , Richard William Schuckle , Jake Mitchell Leland , Ryan Nicholas Comer
IPC分类号： G06F16/9536 , G06F9/451 , G06F16/9538 , G06F16/2457 , G06F16/9535 , A63F13/798
摘要： Displaying multi-source content based on interaction data, including: identifying user interaction data associated with computer-implemented applications, the user interaction data including interaction data of a particular user; identifying social interaction data associated with the computer-implemented applications, the social interaction data including interaction data of one or more social contacts of the particular user; identifying regional interaction data associated with the computer-implemented applications, the regional interaction data including interaction data of users of a particular region; aggregating content associated with the computer-implemented applications based on the user interaction data, the filtered social interaction data, and the filtered regional interaction data; scoring the aggregated content based on weight components; applying, based on the content scores, interface adjustments to interface elements of a graphical timeline, the graphical timeline depicting the interface elements associated with the computer-implemented applications; and rendering the graphical timeline for display on a display device.
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公开(公告)号：US20220221945A1
公开(公告)日：2022-07-14
申请号：US17147796
申请日：2021-01-13
申请人： Dell Products L.P.
发明人： Ryan Nicholas Comer , Tyler Ryan Cox , Richard William Schuckle , Marc Randall Hammons , Jake Mitchell Leland
摘要： Managing input sensitivity of an information handling system, including performing a calibration and configuration of an input sensitivity management model, including: identifying contextual data associated with the information handling system, the contextual data including i) system characteristics of the information handling system and ii) o user characteristics of a user of the information handling system; identifying historic states of the information handling system, the historic states including for each state in time of the information handling system, inputs to the information handling system and outputs of the information handling system based on the inputs to the information handling system; training, based on the contextual data and the historic states, the input sensitivity management model for determining an input sensitivity of the inputs to the information handling system; performing, after performing the calibration and configuration of the input sensitivity management model, a steady-state monitoring of the information handling system.
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公开(公告)号：US11307749B1
公开(公告)日：2022-04-19
申请号：US17147850
申请日：2021-01-13
申请人： Dell Products L.P.
发明人： Ryan Nicholas Comer , Tyler Ryan Cox , Marc Randall Hammons , Richard William Schuckle , Jake Mitchell Leland
IPC分类号： G06F3/048 , G06F3/04845 , G06F7/24 , G06K9/62
摘要： Managing content of a user interface, including identifying an UI application that provides for display a UI on a display device, the UI application providing a primary content item for inclusion by the UI; identifying a request for a secondary content item to be included within the UI, and in response, identifying one or more secondary content items; performing content feature extraction of the primary content item to identify primary content features; performing content feature extraction of the secondary content items to identify secondary content features; comparing the primary content features and the secondary content features to identify similarities therebetween; sorting the secondary content features based on the similarity between the secondary content features and the primary content features; identifying a particular secondary content item of the one or more secondary content items; updating the UI to include the particular secondary content item within the UI.
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公开(公告)号：US20210232425A1
公开(公告)日：2021-07-29
申请号：US16774700
申请日：2020-01-28
申请人： Dell Products L.P.
摘要： An information handling system may determine that a first process of a list of processes is a top-ranked process and may adjust one or more settings of the information handling system associated with the first process. The information handling system may monitor performance parameters of the information handling system following the adjustment of the settings. Based on monitoring the performance parameters, the information handling system may determine that a performance score of the information handling system is below a threshold performance score and may reduce a ranking of the first process based on the determination. The ranking of the first process may be reduced such that a second process becomes a new top-ranked process. The information handling system may then adjust one or more settings associated with the second process.
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公开(公告)号：US10692493B2
公开(公告)日：2020-06-23
申请号：US15967642
申请日：2018-05-01
申请人： Dell Products, L.P.
IPC分类号： G10L15/22 , G10L15/30 , G10L15/183 , G06N3/08
摘要： Systems and methods for providing intelligent assistance using voice services. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: transmit an audio instruction to a voice service provider, where the voice service provider is configured to: (i) convert the audio instruction into a text instruction, and (ii) transmit the text instruction to an intelligent assistance provider; receive a command from the intelligent assistance provider, where the intelligent assistance provider is configured to generate the command based upon the text instruction; and execute the command.
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公开(公告)号：US20190355043A1
公开(公告)日：2019-11-21
申请号：US15979626
申请日：2018-05-15
申请人： Dell Products, L.P.
摘要： Systems and methods for providing intelligent assistance using voice services for agent coaching. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: receive an instruction from a voice service provider in response to audio captured during a communication between a customer and an agent, where the instruction includes a sentiment indication; identify a resource used by the agent during the communication; determine a result of the communication; and store the sentiment indication, the resource identification, and the result of the communication, in a coaching database.
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公开(公告)号：US20190355042A1
公开(公告)日：2019-11-21
申请号：US15979598
申请日：2018-05-15
申请人： Dell Products, L.P.
摘要： Systems and methods for providing intelligent assistance to support agents. In some embodiments, an Information Handling System (IHS) may include: a processor; and a memory coupled to the processor, the memory having program instructions stored thereon that, upon execution, cause the IHS to: transmit audio to a voice service provider, wherein the audio is captured during a call between a customer and a support agent concerning a product; receive a text instruction from the voice service provider; retrieve support information relevant to the product based upon the text instruction; and display the support information to the support agent.
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