AFTER-MARKET SERVICE PROCESS DIGITIZATION
    2.
    发明公开

    公开(公告)号:US20240193615A1

    公开(公告)日:2024-06-13

    申请号:US18287624

    申请日:2022-04-20

    CPC classification number: G06Q30/012

    Abstract: Among other things, techniques are described for an after-market service process digitization. Service data is obtained that is associated with at least one asset and comprises at least historical warranty data and current IoT data. Predictive analysis to generate an asset survival prediction is performed based on current data associated with a first asset and the service data. Troubleshooting data associated with the first asset from at least one knowledge data source is received. A warranty coverage metric is determined based on the asset survival prediction and the troubleshooting data, wherein the warranty coverage metric is calculated in real time according to the asset survival prediction and the troubleshooting data. The warranty coverage metric is transformed at a device into human-readable form.

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