公开(公告)号：US11823210B2

公开(公告)日：2023-11-21

申请号：US18107932

申请日：2023-02-09

Applicant: Cisco Technology, Inc.

Inventor： Vasudha Venkataraman ,  Joshua David Suhr ,  Jonathan Sturgis Leary ,  Ramit Kanda

IPC: G06F9/44 ,  G06Q30/016 ,  G06F9/451 ,  H04L67/306 ,  G06F11/34 ,  G09B19/00

CPC classification number: G06Q30/016 ,  G06F9/453 ,  G06F11/3438 ,  G09B19/0053 ,  H04L67/306

Abstract: Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.

公开(公告)号：US20210295346A1

公开(公告)日：2021-09-23

申请号：US16821878

申请日：2020-03-17

Applicant: Cisco Technology, Inc.

Inventor： Vasudha Venkataraman ,  Joshua David Suhr ,  Jonathan Sturgis Leary ,  Ramit Kanda

IPC: G06Q30/00

Abstract: Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.

公开(公告)号：US20230186318A1

公开(公告)日：2023-06-15

申请号：US18107932

申请日：2023-02-09

Applicant: Cisco Technology, Inc.

Inventor： Vasudha Venkataraman ,  Joshua David Suhr ,  Jonathan Sturgis Leary ,  Ramit Kanda

IPC: G06Q30/016 ,  G06F9/451 ,  H04L67/306 ,  G06F11/34 ,  G09B19/00

CPC classification number: G06Q30/016 ,  G06F9/453 ,  H04L67/306 ,  G06F11/3438 ,  G09B19/0053

Abstract: Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.

公开(公告)号：US11599887B2

公开(公告)日：2023-03-07

申请号：US16821878

申请日：2020-03-17

Applicant: Cisco Technology, Inc.

Inventor： Vasudha Venkataraman ,  Joshua David Suhr ,  Jonathan Sturgis Leary ,  Ramit Kanda

IPC: G06F9/44 ,  G06Q30/016 ,  G06F9/451 ,  H04L67/306 ,  G06F11/34 ,  G09B19/00

Abstract: Techniques for collecting telemetry data, indicating usage of a computing-based solution hosted in a computing resource network, to ascertain a stage of progression through an experience lifecycle for the computing-based solution, and to generate data for populating lifecycle templates with content for progressing from the stage to which the user account has progressed to the next stage of the experience lifecycle, to include on a user interface for display on a computing device associated with a user account. A software agent executing on a node in the computing resource network may collect the telemetry data to provide to a Software-Defined Networking (SDN) controller disposed in the same network. The SDN controller may transmit the telemetry data to a service provider network, where the data is utilized to determine lifecycle data for generating a user portal to present on the computing device associated with the user account.