公开(公告)号：US20150350377A1

公开(公告)日：2015-12-03

申请号：US14290698

申请日：2014-05-29

Applicant: Cisco Technology, Inc.

Inventor： Ashok Iyer ,  Baseer Khan ,  Sreenivas Devalla ,  Rajesh Kumar ,  Guarav Garg

IPC: H04L29/08 ,  H04L12/26

CPC classification number: H04L67/327 ,  H04L41/5051 ,  H04L63/083 ,  H04L67/02

Abstract: A service system receives a request for a service from a computing device of a user. In response to receiving the service request, the service system determines the content of the request and communicates a data collection module to the user device. Based on the content of the request, the service system determines a data collection instruction. The service system communicates the data collection instruction to the data collection module, which executes the instruction, thus resulting in collection of data from the user device and/or devices associated with the user device. The service system then receives the collected data. Based on an analysis of the received data, for example, the service system determines a response to the service request. For example, the service system determines a service product that is responsive to the request. The service system then communicates the response to the user device.

Abstract translation: 服务系统从用户的计算设备接收对服务的请求。 响应于接收到服务请求，服务系统确定请求的内容并将数据收集模块传送到用户设备。 基于请求的内容，服务系统确定数据收集指令。 服务系统将数据收集指令传送到执行指令的数据收集模块，从而导致从用户设备和/或与用户设备相关联的设备收集数据。 然后，服务系统接收收集的数据。 基于对接收到的数据的分析，例如，服务系统确定对服务请求的响应。 例如，服务系统确定响应于该请求的服务产品。 服务系统然后将响应传达给用户设备。