METHOD AND APPARATUS FOR BACKTRACKING COMMON SCENARIO DIALOG IN MULTI-ROUND DIALOG

    公开(公告)号:US20210216594A1

    公开(公告)日:2021-07-15

    申请号:US17216134

    申请日:2021-03-29

    Abstract: A method and an apparatus are provided. The method may include: determining a service scenario based on a query sentence; entering the service scenario, and entering a first dialog node tree corresponding to the service scenario; storing, in response to determining that a common scenario needs to be entered based on a verification of a related parameter by the each parameter verification dialog node, the each parameter verification dialog node and jumping to the common scenario, and entering a second dialog node tree; collecting user information using the second dialog node tree, and in response to determining that the user information is collected successfully, determining whether a processing result of the second dialog node tree meets a backtracking condition; and returning to the service scenario based on the stored parameter verification dialog node and continuing to execute other dialog logic processing of the service scenario.

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