Emergency communication system with contextual snippets

    公开(公告)号:US11825020B2

    公开(公告)日:2023-11-21

    申请号:US17432056

    申请日:2020-12-22

    IPC分类号: G10L19/02 H04M3/51 H04M3/42

    摘要: Systems and methods for processing emergency communications are provided. A system may receive an emergency communication initiated by an emergency communicator. The system may detect a data field action in response to an emergency receiver entering a data input based on the emergency communication. The system may capture a timestamp of when the data field action occurred. The system may generate a communication snippet based on the action timestamp and a snippet length. The communication snippet may be configured to provide context from the emergency communication to the data input. The system may transmit the communication snippet and the data input to an emergency responder.

    Emergency communication system with contextual snippets

    公开(公告)号:US11758045B2

    公开(公告)日:2023-09-12

    申请号:US17432056

    申请日:2020-12-22

    IPC分类号: G10L19/02 H04M3/51 H04M3/42

    摘要: Systems and methods for processing emergency communications are provided. A system may receive an emergency communication initiated by an emergency communicator. The system may detect a data field action in response to an emergency receiver entering a data input based on the emergency communication. The system may capture a timestamp of when the data field action occurred. The system may generate a communication snippet based on the action timestamp and a snippet length. The communication snippet may be configured to provide context from the emergency communication to the data input. The system may transmit the communication snippet and the data input to an emergency responder.