公开(公告)号：US20160092945A1

公开(公告)日：2016-03-31

申请号：US14869659

申请日：2015-09-29

Applicant: Apple Inc.

Inventor： Geoff Stahl ,  Jacques P. Gasselin de Richebourg ,  Nate Begeman

IPC: G06Q30/02 ,  H04L29/08

CPC classification number: G06Q30/0282 ,  G06Q30/0201 ,  H04L12/4625 ,  H04L67/26 ,  H04L67/306

Abstract: An apparatus, method, and computer readable medium related to monitoring computer users to acquire information regarding use of application programs and device features as well as the context of such use. Computer users are monitored and data is collected to indicate the computer users' activities including the use of any particular application program. Profiles of each computer user may be created where the profiles are an aggregate of the collected information or a portion thereof. The Profiles may correlated to determine relationships between user behaviors. Various analytics regarding the relationship information may be employed to improve customer-oriented information such as ratings, recommendations, customer support, marketing, communications, and product features design.

Abstract translation: 与监视计算机用户相关的装置，方法和计算机可读介质，以获取关于应用程序和设备特征的使用以及这种使用的上下文的信息。 监控计算机用户并收集数据以指示计算机用户的活动，包括使用任何特定的应用程序。 可以创建每个计算机用户的配置文件，其中配置文件是所收集的信息的集合或其一部分。 个人资料可能相关，以确定用户行为之间的关系。 可以采用关于关系信息的各种分析来改进面向客户的信息，例如评级，建议，客户支持，营销，通信和产品特征设计。