公开(公告)号：US20240311220A1

公开(公告)日：2024-09-19

申请号：US18479036

申请日：2023-09-30

Applicant: Apple Inc.

Inventor： Madhusudan RAO ,  Kenneth I. COHEN ,  Nora J. SHOEMAKER ,  Victoria L. SHURMAN

IPC: G06F11/07 ,  G06F11/30 ,  G06F21/53

CPC classification number: G06F11/0766 ,  G06F11/302 ,  G06F21/53

Abstract: Disclosed herein is a technique for mitigating errors tied to software applications. According to some embodiments, the technique can be implemented by a server device, and include the steps of (1) identifying at least one error associated with a user of a software application, (2) identifying at least one client device associated with the user and on which the software application is installed, and (3) providing, to the at least one client device, an indication of the at least one error to cause the software application to, in conjunction with being loaded and/or displayed on the at least one client device: display a user interface that includes information derived from the indication, wherein the user interface is sandboxed from the software application in a manner that prevents the software application from observing activity that occurs within the user interface.

公开(公告)号：US20250111072A1

公开(公告)日：2025-04-03

申请号：US18747701

申请日：2024-06-19

Applicant: Apple Inc.

Inventor： Yuvraj S. NEGI ,  Jonathan W. REIHER ,  Bagath S. PUGAZHENDHI ,  David L. NEUMANN ,  Li Yang LEE ,  Dylan A. EYSTER ,  Hannah M. JACKSON ,  Madhusudan RAO ,  Merlyne G. MICHAEL ,  Michael C. OKOLO ,  Na TIAN ,  Samiran ADAK ,  Win M. HTAY ,  Yichen LIU

IPC: G06F21/62

Abstract: The described embodiments set forth techniques for managing digital media item delivery queues associated with a user and/or with a user device. The techniques provide a framework for establishing and subsequently modifying or limiting access to an allocation for digital media items managed via a digital media item delivery queue associated with a user and/or a user device. In some cases, a user and/or user device is allowed limited access to a digital media item delivery queue allocation, while a negative status for a previously provided digital media item is unresolved, based on a set of limited access criteria being satisfied. Exemplary limited access criteria include an account standing for a user of the user device or a type of digital media item request, e.g., a subscription renewal or modification to a current, ongoing subscription for the user device or a user thereof, and the like.