公开(公告)号：US20180261223A1

公开(公告)日：2018-09-13

申请号：US15627136

申请日：2017-06-19

Applicant: Amazon Technologies, Inc.

Inventor： Mehul Jain ,  Tushar Agrawal ,  Elite Che ,  Shilippi Garg ,  Teng Gu ,  Abhay Saxena

IPC: G10L15/26 ,  G06Q30/06

CPC classification number: G10L15/265 ,  G06F17/279 ,  G06Q30/0601 ,  G10L15/1822 ,  G10L15/22 ,  G10L2015/228

Abstract: Dialog management may be performed by a voice assistant system where the dialog pertains to a shopping experience that enables a user to order one or more items using voice-activated commands provided during a dialog exchange with the voice assistant device. In some embodiments, the personal assistant system may enable a user to order items, select fulfillment details for the items, pay for the items, and/or perform other related tasks to enable the user to obtain the items using voice activated commands and without reliance on a graphical user interface. In various embodiments, the personal assistant system may select fulfillment options for a user, or may assign fulfillment to a particular service based on audio responses received from a user. The personal assistant system may leverage prior user interaction data, user profile information, and/or other user information during interaction with a user to supplement voice inputs received from a user.