公开(公告)号：US09710122B1

公开(公告)日：2017-07-18

申请号：US13732890

申请日：2013-01-02

Applicant: Amazon Technologies, Inc.

Inventor： Suvenderan Pillay ,  Mahendra Manshi Chheda ,  Suraj Kumar Subrun ,  Daine Mimico Neale Mamacos ,  Cornelle Christiaan Pretorius Janse Van Rensburg

IPC: G06F15/177 ,  G06F3/048 ,  G06F3/0482 ,  H04L12/24 ,  G06F11/07

CPC classification number: G06F3/048 ,  G06F3/0482 ,  G06F11/07 ,  H04L41/069 ,  H04L41/12 ,  H04L41/142 ,  H04L41/5074

Abstract: Disclosed are various embodiments for an error support application. Error reports are received and correlated with aggregated known errors. Support is initiated as a function of whether the error is caused by a provided infrastructure service or developer functionality.