公开(公告)号：US11502894B2

公开(公告)日：2022-11-15

申请号：US17094491

申请日：2020-11-10

Applicant: ACCENTURE GLOBAL SOLUTIONS LIMITED

Inventor： Mahesh Kumar Mohan ,  Madan Kumar ,  Harshit Kumar

IPC: H04L41/0631 ,  G06N20/00 ,  G06N5/04 ,  H04L41/0654 ,  H04L43/08

Abstract: A system may monitor transaction data pertaining to a plurality of transaction types received by a network order fulfillment system. The system may classify the transaction data into a plurality of alarm types based on pre-defined impact of an alarm type to a given transaction type. The system may analyze a plurality of performance parameters influencing a performance of the network order fulfillment system, and identify a performance parameter exhibiting an anomaly based on historical data, a current status of the plurality of the performance parameters and a predefined prediction model. The system may ascertain whether the identified performance parameter negatively impacts the performance of the network order fulfillment system, based on evaluation rules. The system may proactively implement a remediation action to remediate a potential fault caused by the identified performance parameter when the identified performance parameter negatively impacts the performance of the network order fulfillment system.