公开(公告)号：US07756737B2

公开(公告)日：2010-07-13

申请号：US10738819

申请日：2003-12-17

申请人： Timothy A. Hazzard ,  Kevin D. Ivey

发明人： Timothy A. Hazzard ,  Kevin D. Ivey

IPC分类号： G06F17/66

CPC分类号： G06Q10/0631 ,  G06Q10/06

摘要： A user-based method and system for evaluating enterprise software costs determines a support level for the integrated provision of a plurality of enterprise software support services by identifying a plurality of usage levels associated with each of a plurality of enterprise software support applications. The method and system identify a plurality of software services support levels associated with each of the usage levels. Then, a formulaic relationship is derived from the plurality of usage levels and the plurality of software services for determining a software services support level for a given usage level that is appropriate for a subset of said plurality of enterprise software support applications. The ability to dynamically change user levels, complexity variables, database size, and software services enables dynamical and precise software services business consulting in providing such services.

摘要翻译： 用于评估企业软件成本的基于用户的方法和系统通过识别与多个企业软件支持应用中的每一个相关联的多个使用水平来确定用于多个企业软件支持服务的集成提供的支持级别。 该方法和系统识别与每个使用级别相关联的多个软件服务支持级别。 然后，从多个使用级别和多个软件服务导出用于为适用于所述多个企业软件支持应用的子集的给定使用水平确定软件服务支持级别的公式关系。 动态更改用户级别，复杂性变量，数据库大小和软件服务的能力使动态和精确的软件服务业务咨询能够提供此类服务。