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    Systems and methods that use geographic data to intelligently select goods and services to offer in telephonic and electronic commerce
    3.
    发明授权
    Systems and methods that use geographic data to intelligently select goods and services to offer in telephonic and electronic commerce 失效
    使用地理数据智能地选择在电话和电子商务中提供的商品和服务的系统和方法

    公开(公告)号：US07729945B1

    公开(公告)日：2010-06-01

    申请号：US09691392

    申请日：2000-10-17

    申请人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    发明人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    IPC分类号： G06Q30/00

    CPC分类号： G06Q30/02 ,  G06Q30/0261 ,  G06Q30/0601

    摘要： Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound) and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In one aspect of the invention, goods, service or information are provided to the user via electronic communication, such as through a telephone, videophone or other computer link, as determined by the steps of first, establishing communication via the electronic communications device between the user and the system to effect a primary transaction or primary interaction, second, obtaining data with respect to the primary transaction or primary interaction, including at least in part a determination of the identity of the user or prospective customer, third, obtaining at least a second data element relating to the user, fourth, utilizing the primary transaction or primary interaction data along with the at least second data element as factors in determining at least one good, service or item of information for prospective upsell to the user or prospective customer, and offering the item to the prospective customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.

    摘要翻译： 提供了用于实现远程商务的装置和方法，例如在电话营销（入站或出站）和电子商务中，其特别适用于向用户或客户的产品，服务或信息的智能选择和提供者。 在本发明的一个方面，通过诸如通过电话，可视电话或其它计算机链路的电子通信，通过电子通信向用户提供商品，服务或信息，如以下步骤所确定的：首先，经由电子通信设备建立通信 用户和系统来实现主要交易或主要交互，其次，获得关于主要交易或主要交互的数据，包括至少部分地确定用户或潜在客户的身份;第三，获得至少一个 与用户相关的第二数据元素，第四，利用主交易或主要交互数据连同至少第二数据元素作为确定用户或潜在客户的预期加售的至少一个商品，服务或信息项的因素， 并将项目提供给潜在客户。 在优选实施例中，货物，服务或信息的提供者的选择包括相对于主交易或主要交易数据的加售。 提供加售优选地是实时生成和提供的，即在与主要交易或主要交互发起的通信过程中。

    Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce
    4.
    发明授权
    Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce 失效
    电话和电子商务中商品和服务智能选择的方法和设备

    公开(公告)号：US07283974B2

    公开(公告)日：2007-10-16

    申请号：US10294024

    申请日：2002-11-12

    申请人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    发明人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    IPC分类号： G06Q30/00

    CPC分类号： G06Q30/02 ,  G06Q10/02 ,  G06Q10/025 ,  G06Q20/20 ,  G06Q20/203 ,  G06Q30/0207 ,  G06Q30/0223 ,  G06Q30/0224 ,  G06Q30/0238 ,  G06Q30/0255 ,  G06Q30/0267 ,  G06Q30/0269 ,  G06Q30/0601 ,  G06Q30/0613 ,  G06Q30/0629 ,  G06Q30/0631 ,  G06Q30/0633 ,  G06Q30/0641 ,  G06Q30/0643

    摘要： Apparatus and methods are provided for effecting remote commerce, such as in telemarketing (either inbound or outbound) and in electronic commerce, which are particularly adapted for the intelligent selection and proffer of products, services or information to a user or customer. In one aspect of the invention, goods, service or information are provided to the user via electronic communication, such as through a telephone, videophone or other computer link, as determined by the steps of first, establishing communication via the electronic communications device between the user and the system to effect a primary transaction or primary interaction, second, obtaining data with respect to the primary transaction or primary interaction, including at least in part a determination of the identity of the user or prospective customer, third, obtaining at least a second data element relating to the user, fourth, utilizing the primary transaction or primary interaction data along with the at least second data element as factors in determining at least one good, service or item of information for prospective upsell to the user or prospective customer, and offering the item to the prospective customer. In the preferred embodiment, the selection of the proffer of goods, services or information comprises an upsell with respect to the primary transaction or primary interaction data. The offer of the upsell is preferably generated and offered in real time, that is, during the course of the communication initiated with the primary transaction or primary interaction.

    摘要翻译： 提供了用于实现远程商务的装置和方法，例如在电话营销（入站或出站）和电子商务中，其特别适用于向用户或客户的产品，服务或信息的智能选择和提供者。 在本发明的一个方面，通过诸如通过电话，可视电话或其它计算机链路的电子通信，通过电子通信向用户提供商品，服务或信息，如以下步骤所确定的：首先，经由电子通信设备建立通信 用户和系统来实现主要交易或主要交互，其次，获得关于主要交易或主要交互的数据，包括至少部分地确定用户或潜在客户的身份;第三，获得至少一个 与用户相关的第二数据元素，第四，利用主交易或主要交互数据连同至少第二数据元素作为确定用户或潜在客户的预期加售的至少一个商品，服务或信息项的因素， 并将项目提供给潜在客户。 在优选实施例中，货物，服务或信息的提供者的选择包括相对于主交易或主要交易数据的加售。 提供加售优选地是实时生成和提供的，即在与主要交易或主要交互发起的通信过程中。

    Water removal from solid products and apparatus therefor
    5.
    发明授权
    Water removal from solid products and apparatus therefor 失效
    从固体产品和设备中除水

    公开(公告)号：US5636449A

    公开(公告)日：1997-06-10

    申请号：US548658

    申请日：1995-10-26

    申请人： Stephen T. Gaddis ,  Thomas B. Barker

    发明人： Stephen T. Gaddis ,  Thomas B. Barker

    IPC分类号： F26B11/04 ,  F26B23/00 ,  D06F58/00

    CPC分类号： F26B11/0445 ,  F26B23/004 ,  Y02B30/52 ,  Y02P70/405

    摘要： A tube dryer system is used to remove moisture from solid commercial products. The present apparatus includes a condensate vessel that separates condensed steam from excess steam. The excess steam is passed through a thermocompressor and combined with incoming fresh steam to produce a combined steam feed stream having a higher flow rate at only slightly reduced pressure and reduced superheat content, resulting in increased dryer capacity and reduced steam losses with no increase in energy costs.

    摘要翻译： 管式干燥器系统用于从固体商业产品中除去水分。 本装置包括将冷凝的蒸汽与过量蒸汽分离的冷凝罐。 过量的蒸汽通过热压机并与进入的新鲜蒸汽组合以产生仅在稍微降低的压力下具有较高流速并减少的过热含量的组合蒸汽进料流，导致增加的干燥器容量和减少的蒸汽损失，而不增加能量 费用

    Method of facilitating contact between a consumer and a requesting entity
    7.
    发明授权
    Method of facilitating contact between a consumer and a requesting entity 有权
    促进消费者和请求实体之间的联系的方法

    公开(公告)号：US08280761B1

    公开(公告)日：2012-10-02

    申请号：US09883149

    申请日：2001-06-15

    申请人： Michael A. Micek ,  Thomas B. Barker

    发明人： Michael A. Micek ,  Thomas B. Barker

    IPC分类号： G06Q99/00

    CPC分类号： G06Q30/00

    摘要： The invention provides a method of facilitating contact between a consumer and a requesting entity, with the method comprising the following steps. During an interaction with the consumer, the method of the invention obtains contact information and index information from the consumer. The method then evaluates whether the consumer meets a selection criterion specified by the requesting entity using the indexing information. A data store entry associated with the consumer can be updated with the contact information. The contact information is then referred to the requesting entity thereby providing the requesting entity with up-to-date contact information.

    摘要翻译： 本发明提供一种促进消费者和请求实体之间的联系的方法，该方法包括以下步骤。 在与消费者的互动期间，本发明的方法从消费者获得联系信息和索引信息。 该方法然后评估消费者是否满足请求实体使用索引信息指定的选择标准。 可以使用联系人信息更新与消费者相关联的数据存储条目。 然后将联系人信息称为请求实体，从而向请求实体提供最新的联系信息。

    Methods and system for providing offers in real time while preserving confidential information
    8.
    发明授权
    Methods and system for providing offers in real time while preserving confidential information 有权
    实时提供报价的方法和系统，同时保留机密信息

    公开(公告)号：US07792702B1

    公开(公告)日：2010-09-07

    申请号：US10876371

    申请日：2004-06-24

    申请人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    发明人： Ronald A. Katz ,  Gary L. West ,  Thomas B. Barker

    IPC分类号： G06Q30/00 ,  G05F17/30

    CPC分类号： G06Q30/02 ,  G06Q10/02 ,  G06Q10/025 ,  G06Q20/20 ,  G06Q20/203 ,  G06Q30/0207 ,  G06Q30/0223 ,  G06Q30/0224 ,  G06Q30/0238 ,  G06Q30/0255 ,  G06Q30/0267 ,  G06Q30/0269 ,  G06Q30/0601 ,  G06Q30/0613 ,  G06Q30/0629 ,  G06Q30/0631 ,  G06Q30/0633 ,  G06Q30/0641 ,  G06Q30/0643

    摘要： In a remote communication environment, a method for real-time presentation of information to one or more users accessing one or more websites using an electronic communications device. Various aspects of the method comprise at least the following. Communication is established via the electronic communications device between the user and the website to conduct one or more primary transactions. One or more electronic identifiers associated with the user are obtained. One or more further or additional data elements related to the user are obtained from a third party using the at least one electronic identifier. Based at least on the electronic identifier and the further data element, the information is selected for presentation to the user in real time with the primary transaction. The information is presented to the user in real time with the primary transaction.

    摘要翻译： 在远程通信环境中，使用电子通信设备向一个或多个网站访问一个或多个用户实时地呈现信息的方法。 该方法的各个方面至少包括以下内容。 通过用户和网站之间的电子通信设备建立通信，以进行一个或多个主要交易。 获得与用户相关联的一个或多个电子标识符。 使用至少一个电子标识符从第三方获得与用户相关的一个或多个另外的或附加的数据元素。 至少基于电子标识符和另外的数据元素，选择信息以便与主要交易实时呈现给用户。 信息通过主要交易实时呈现给用户。