System for collecting customer feedback in real-time

    公开(公告)号:US10089636B2

    公开(公告)日:2018-10-02

    申请号:US13316475

    申请日:2012-01-20

    Abstract: Real-time consumer feedback collection includes: receiving a unique product code from a device associated with a consumer of a product, the unique product code, when decoded, revealing an address of an on-line survey site; providing an interface within the on-line survey site for providing feedback about the product; receiving the feedback; storing the feedback; and supplying the feedback to the producer of the product.

    ONLINE ARTICLE SYNDICATION VIA CONTENT PACKAGES
    2.
    发明申请
    ONLINE ARTICLE SYNDICATION VIA CONTENT PACKAGES 审中-公开
    在线文章通过内容包进行通报

    公开(公告)号:US20130110618A1

    公开(公告)日:2013-05-02

    申请号:US13333875

    申请日:2011-12-21

    CPC classification number: G06Q30/0201

    Abstract: A method for syndicating an electronic publication is provided. A content pool having a plurality of content pieces is defined, and a selection of content pieces of the content pool is received from a curator, the selection of content pieces defining a content package. Then, an electronic publication is defined to present the content package. The electronic publication is transmitted for viewing on a presentation device. Interactions with the electronic publication when presented on the presentation device are tracked. And a revenue amount is determined for the curator based on the tracked interactions with the electronic publication.

    Abstract translation: 提供了一种用于组合电子出版物的方法。 定义具有多个内容片段的内容池,并且从策展人接收内容池的内容片段的选择,定义内容包的内容片段的选择。 然后,定义电子出版物以呈现内容包。 电子出版物被发送用于在呈现装置上观看。 跟踪电子出版物在演示装置上的相互作用。 根据与电子出版物的跟踪交互,策展人确定收入金额。

    SEARCH ASSIST POWERED BY SESSION ANALYSIS
    3.
    发明申请
    SEARCH ASSIST POWERED BY SESSION ANALYSIS 有权
    搜索协助会议分析

    公开(公告)号:US20120066195A1

    公开(公告)日:2012-03-15

    申请号:US12882974

    申请日:2010-09-15

    CPC classification number: G06F17/3064

    Abstract: One embodiment selects from a set of query-suggestion pairs a first query and a subset of query-suggestion pairs that each has the first query as its query; computes a Log Likelihood Ratio (LLR) value for each query-suggestion pair from the subset of query-suggestion pairs; ranks the subset of query-suggestion pairs according to their respective LLR values; removes from the subset of query-suggestion pairs all query-suggestion pairs whose LLR values are below a predetermined LLR threshold; computes a Pointwise Mutual Information (PMI) value for each remaining query suggestion pair from the subset of query-suggestion pairs; removes from the subset of query-suggestion pairs all query-suggestion pairs whose PMI values are below a predetermine PMI threshold; and constructs a ranked set of suggestions for the first query, wherein the ranked set of suggestions comprises one or more suggestions of the remaining query-suggestion pairs from the subset of query-suggestion pairs.

    Abstract translation: 一个实施例从一组查询建议对中选择第一查询和每个具有第一查询作为其查询的查询建议对的子集; 从查询建议对的子集计算每个查询建议对的对数似然比(LLR)值; 根据各自的LLR值对查询建议对的子集进行排序; 从查询建议对的子集中删除其LLR值低于预定LLR阈值的所有查询建议对; 从查询建议对的子集计算每个剩余查询建议对的点向相互信息(PMI)值; 从查询建议对的子集中删除其PMI值低于预定PMI阈值的所有查询建议对; 并且针对第一查询构建排序的建议集合,其中排名的建议集包括来自查询建议对的子集的剩余查询建议对的一个或多个建议。

    SYSTEM AND METHOD FOR DETERMINING AUTHORITY RANKING FOR CONTEMPORANEOUS CONTENT
    4.
    发明申请
    SYSTEM AND METHOD FOR DETERMINING AUTHORITY RANKING FOR CONTEMPORANEOUS CONTENT 有权
    用于确定当前内容的授权排名的系统和方法

    公开(公告)号:US20110225140A1

    公开(公告)日:2011-09-15

    申请号:US12724087

    申请日:2010-03-15

    Applicant: Su-Lin Wu

    Inventor: Su-Lin Wu

    CPC classification number: G06F17/30867

    Abstract: The present invention provides a method and system for weighting contemporaneous content including, in response to a user content request, determining a plurality of contemporaneous content items relating to the user content request, the contemporaneous content items including ultra-fresh content items having been only recently generated. In the method and system, for each of the contemporaneous content items, identifying one or more authors of the content items and determining an expertise level for the one or more authors and determining an expert weighting for each of the content items based on the expertise level for the corresponding one or more authors. The method and system further includes ranking the contemporaneous content items in response to the user content request based on the expert weighting and presenting at least a portion of the contemporaneous content items in response to the user content request.

    Abstract translation: 本发明提供了一种用于对同期内容进行加权的方法和系统,包括响应于用户内容请求,确定与用户内容请求相关的多个同期内容项目,同时包含的仅仅是最近的超新内容项目的内容项目 生成。 在所述方法和系统中,对于每个同期内容项目,识别所述内容项目的一个或多个作者并且确定所述一个或多个作者的专业知识水平,并且基于所述专业知识水平确定每个所述内容项目的专家权重 对于相应的一个或多个作者。 所述方法和系统还包括基于所述专家权重来响应于所述用户内容请求对所述同期内容项进行排序,并响应于所述用户内容请求呈现所述同期内容项的至少一部分。

    SYSTEMS AND METHODS FOR PERSONALIZED SEARCH SOURCING
    5.
    发明申请
    SYSTEMS AND METHODS FOR PERSONALIZED SEARCH SOURCING 有权
    个性化搜索引擎的系统和方法

    公开(公告)号:US20110072010A1

    公开(公告)日:2011-03-24

    申请号:US12768860

    申请日:2010-04-28

    CPC classification number: G06F17/30867

    Abstract: The present invention provides a method and system for customized search results in an advanced search results page including vertical searching pivot points for personalizing and refining searching operations. The method includes tracking user network activities and receiving a search query from the user, the search query including a plurality of search terms. The method and system includes identifying a plurality of preferred content sources based on the tracked network activities and retrieving content items in response to the search query. The method and system filters the content items based on the preferred content sources and therein generates a search result page displaying at least a portion of the filtered content items and at least one of the preferred content sources, wherein the display of the at least one preferred content source allows the user to pivot the search results portion based solely on the preferred content source.

    Abstract translation: 本发明提供了一种用于在高级搜索结果页面中定制搜索结果的方法和系统,其包括用于个性化和精炼搜索操作的垂直搜索枢轴点。 该方法包括跟踪用户网络活动并从用户接收搜索查询,搜索查询包括多个搜索词。 所述方法和系统包括基于跟踪的网络活动来识别多个优选内容源,并响应于搜索查询来检索内容项。 该方法和系统基于优选的内容源对内容项目进行过滤,并且其中生成搜索结果页面,该搜索结果页面显示过滤的内容项目的至少一部分和优选的内容源中的至少一个,其中显示至少一个优选的内容源 内容源允许用户仅基于优选内容源来转动搜索结果部分。

    Method and system for providing focused search results by excluding categories
    6.
    发明授权
    Method and system for providing focused search results by excluding categories 有权
    通过排除类别提供重点搜索结果的方法和系统

    公开(公告)号:US07899818B2

    公开(公告)日:2011-03-01

    申请号:US11392211

    申请日:2006-03-29

    CPC classification number: G06F17/30696 G06F3/0482 G06F17/30646

    Abstract: A method of providing search results includes performing a search in response to a search request, providing a first list of results responsive to the search request, providing a list of selectable terms based on content included in the first list of results, receiving a user-selected term from the list of selectable terms, and providing a second list of results. The second list of results excludes results having content related to the user-selected term.

    Abstract translation: 提供搜索结果的方法包括响应于搜索请求执行搜索,响应于搜索请求提供结果的第一列表,基于包括在第一结果列表中的内容提供可选项的列表, 从可选项列表中选择的术语,并提供第二个结果列表。 第二个结果列表排除了与用户选择的术语相关的内容的结果。

    System and method for providing contextual actions on a search results page
    7.
    发明授权
    System and method for providing contextual actions on a search results page 有权
    在搜索结果页面上提供上下文操作的系统和方法

    公开(公告)号:US09015140B2

    公开(公告)日:2015-04-21

    申请号:US12981860

    申请日:2010-12-30

    Abstract: The present invention provides a method and system for providing targeted applications within a search engine results page. The method and system includes receiving a search query from a user and interpreting the search query. The method and system then first maps the interpreted query to one or more action templates, wherein mapping the interpreted query to one or more action templates comprises selecting one or more actions associated with the interpreted query. The method and system then maps the selected one or more actions associated with the interpreted query to a plurality of applications and selecting one or more applications associated with the one or more actions. Finally, the method and system displays the one or more applications within a search results page.

    Abstract translation: 本发明提供了一种用于在搜索引擎结果页面内提供目标应用的方法和系统。 该方法和系统包括从用户接收搜索查询并解释搜索查询。 方法和系统然后首先将解释的查询映射到一个或多个动作模板,其中将解释的查询映射到一个或多个动作模板包括选择与解释的查询相关联的一个或多个动作。 该方法和系统然后将所解释的查询相关联的所选择的一个或多个动作映射到多个应用程序,并选择与一个或多个动作相关联的一个或多个应用程序。 最后,方法和系统在搜索结果页面中显示一个或多个应用程序。

    System and method for rewarding a user for sharing activity information with a third party
    8.
    发明授权
    System and method for rewarding a user for sharing activity information with a third party 有权
    用于奖励用户与第三方共享活动信息的系统和方法

    公开(公告)号:US08612891B2

    公开(公告)日:2013-12-17

    申请号:US12706641

    申请日:2010-02-16

    CPC classification number: G06F21/6245 G06Q30/02 G06Q30/0236

    Abstract: The present invention provides a method and system for receiving a user privacy preference that indicates an amount of activity information that the user is willing to share in response to a reward, a value of the reward related to a degree of the user privacy preference. The method and system includes setting a privacy setting for the user based on the received user privacy preference. The method and system further includes tracking web browsing activity of the user during one or more web-browsing sessions based on the privacy setting to generate user activity information. The method and system further includes sending the user activity information and providing a reward to the user based on the user activity information sent.

    Abstract translation: 本发明提供了一种用于接收用户隐私偏好的方法和系统,该用户隐私偏好指示用户响应于奖励的用户愿意共享的活动信息量,与用户隐私偏好度有关的奖励的值。 该方法和系统包括基于接收到的用户隐私偏好来设置用户的隐私设置。 该方法和系统还包括基于隐私设置在一个或多个web浏览会话期间跟踪用户的网页浏览活动以生成用户活动信息。 该方法和系统还包括发送用户活动信息并且基于发送的用户活动信息向用户提供奖励。

    PERSONALIZATION OF NEWS ARTICLES BASED ON NEWS SOURCES
    9.
    发明申请
    PERSONALIZATION OF NEWS ARTICLES BASED ON NEWS SOURCES 有权
    基于新闻来源的新闻文章个性化

    公开(公告)号:US20130246452A1

    公开(公告)日:2013-09-19

    申请号:US13419091

    申请日:2012-03-13

    Abstract: News search and browse experience is personalized based on user preferences. User attributes like a geographic location are obtained and news sources preferred by other users with attributes similar to those of a requesting user are identified. News sources that are popular across different user groups are eliminated and relevant news items from the remaining news sources are retrieved and presented to the requesting user.

    Abstract translation: 新闻搜索和浏览体验基于用户偏好进行个性化。 获得诸如地理位置的用户属性,并且识别出具有与请求用户的属性相似的属性的其他用户优选的新闻源。 在不同用户组中流行的新闻来源被消除,并且来自剩余新闻来源的相关新闻项被检索并呈现给请求用户。

    SYSTEM FOR COLLECTING CUSTOMER FEEDBACK IN REAL-TIME
    10.
    发明申请
    SYSTEM FOR COLLECTING CUSTOMER FEEDBACK IN REAL-TIME 审中-公开
    实时收集客户反馈的系统

    公开(公告)号:US20130191180A1

    公开(公告)日:2013-07-25

    申请号:US13316475

    申请日:2012-01-20

    CPC classification number: G06Q30/02 G06Q30/0203 G06Q30/0225

    Abstract: Real-time consumer feedback collection includes: receiving a unique product code from a device associated with a consumer of a product, the unique product code, when decoded, revealing an address of an on-line survey site; providing an interface within the on-line survey site for providing feedback about the product; receiving the feedback; storing the feedback; and supplying the feedback to the producer of the product.

    Abstract translation: 实时消费者反馈收集包括:从与产品消费者相关联的设备接收唯一的产品代码,解码时的唯一产品代码,显示在线调查站点的地址; 在在线调查网站内提供界面,以提供关于该产品的反馈意见; 收到反馈; 存储反馈; 并将反馈提供给产品的生产商。

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