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公开(公告)号：US09143470B2
公开(公告)日：2015-09-22
申请号：US13753415
申请日：2013-01-29
Applicant: Stéphane Blecon , Boris Nicolas
Inventor： Stéphane Blecon , Boris Nicolas
CPC classification number: H04L51/046 , H04L51/00 , H04L51/04
Abstract: A method has acts for coupling from a computerized server executing software on a processor from a non-transitory medium to two or more computerized appliances operated by persons in a contact center, and updating text composition and editing results in real time in a display of each of the computerized appliances as any person operating a coupled computerized appliance composes or edits in a text-based communication application.
Abstract translation: 一种方法具有用于从执行处理器上的软件的计算机化服务器从非暂时介质耦合到由联络中心中的人员操作的两个或多个计算机化设备的动作，以及在每个显示器中实时更新文本构图和编辑结果 作为操作耦合的计算机化设备的任何人在基于文本的通信应用中组合或编辑的计算机化设备。
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公开(公告)号：US09257119B2
公开(公告)日：2016-02-09
申请号：US13764590
申请日：2013-02-11
Applicant: Stéphane Blecon , Divi Laine
Inventor： Stéphane Blecon , Divi Laine
CPC classification number: G10L15/265 , H04M3/42221 , H04M3/56 , H04M3/565 , H04M3/567 , H04M2201/40 , H04M2201/60
Abstract: A telephony system comprising means to establish an initial telephone call (1) between at least two initial telephone terminals (2, 3) characterized in that it further comprises: a call recording server (5) designed to record said initial telephone call (1), a speech to text engine (6) able to make a text transcription (9) of said initial telephone call (1), a providing mean (7) able to provide said text transcription (9) to a third telephone terminal (4).
Abstract translation: 一种电话系统，包括在至少两个初始电话终端（2,3）之间建立初始电话呼叫（1）的装置，其特征在于，还包括：呼叫记录服务器（5），被设计为记录所述初始电话呼叫（1） 提供能够进行所述初始电话呼叫（1）的文本转录（9）的文本引擎（6），能够向第三电话终端（4）提供所述文本转录（9）的提供装置（7） 。
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公开(公告)号：US20140215352A1
公开(公告)日：2014-07-31
申请号：US13753376
申请日：2013-01-29
Applicant: Stéphane Blecon , Boris Nicolas
Inventor： Stéphane Blecon , Boris Nicolas
IPC: H04L12/58
CPC classification number: H04L12/1827
Abstract: A user interface for chat sessions. A user may designate, or pin, one or more messages sent or received during a chat session to be displayed for the duration of the chat session, while other messages may scroll off of the top of the chat window transcription area. Designated messages may be displayed, for example, at the top or bottom of the transcription area, or in a separate window.
Abstract translation: 用于聊天会话的用户界面。 在聊天会话期间，用户可以指定或定位在聊天会话期间发送或接收的一个或多个消息，而其他消息可以从聊天窗口转录区域的顶部滚动。 指定的消息可以例如显示在转录区域的顶部或底部，或者在单独的窗口中。
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公开(公告)号：US20140050308A1
公开(公告)日：2014-02-20
申请号：US13764590
申请日：2013-02-11
Applicant: Stéphane Blecon , Divi Laine
Inventor： Stéphane Blecon , Divi Laine
CPC classification number: G10L15/265 , H04M3/42221 , H04M3/56 , H04M3/565 , H04M3/567 , H04M2201/40 , H04M2201/60
Abstract: A telephony system comprising means to establish an initial telephone call (1) between at least two initial telephone terminals (2, 3) characterized in that it further comprises: a call recording server (5) designed to record said initial telephone call (1), a speech to text engine (6) able to make a text transcription (9) of said initial telephone call (1), a providing mean (7) able to provide said text transcription (9) to a third telephone terminal (4).
Abstract translation: 一种电话系统，包括在至少两个初始电话终端（2,3）之间建立初始电话呼叫（1）的装置，其特征在于，还包括：呼叫记录服务器（5），被设计为记录所述初始电话呼叫（1） 提供能够进行所述初始电话呼叫（1）的文本转录（9）的文本引擎（6），能够向第三电话终端（4）提供所述文本转录（9）的提供装置（7） 。
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