Method and apparatus for structuring and managing human communications
by explicitly defining the types of communications permitted between
participants
    2.
    发明授权
    Method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants 失效
    通过明确定义参与者之间允许的通信类型来构建和管理人类通信的方法和装置

    公开(公告)号:US5216603A

    公开(公告)日:1993-06-01

    申请号:US600144

    申请日:1990-10-17

    IPC分类号: G06Q10/10

    CPC分类号: G06Q10/10

    摘要: A method for managing business, social, and/or personal communications utilizing a programmed computer system including certain defining steps. All communications between a set of participants are defined as moves in conversations for declaring specific realizable possibilities or as moves in conversations for producing actions to complete specific possibilities. These conversations are defined as taking place within a set of declared or understood domains of possibilities. A set of conversational roles played by participants in the conversations is defined. Each participant plays at least one conversational role in any conversation. A set of types of incompletions which occur recurringly within the conversations is also defined. A set of types of permitted moves in conversations is defined on the basis of the defined incompletions, the defined roles, and the specific types of incompletions produced by the permitted moves. For each of the types of moves a set of associated data is defined. A conversation record format for the conversations is defined relative to a data base to be created and maintained for the conversations. The method also includes establishing a conversation management program for enabling interactive computer-controlled management of each of a plurality of the conversations of the participants. The program also includes facilities for use of each participant to review new moves by other participants in all conversations in which the participant plays a conversational role.

    摘要翻译: 一种使用包括某些定义步骤的程序化计算机系统来管理业务,社会和/或个人通信的方法。 一组参与者之间的所有通信被定义为对话中的移动,用于宣告具体的可实现的可能性或作为用于产生用于完成特定可能性的动作的对话中的移动。 这些对话被定义为在一组声明或被理解的可能性领域内进行的。 定义了参与者在会话中扮演的一组对话角色。 每个参与者在任何对话中至少扮演一个会话角色。 还定义了一组在对话中反复发生的不完备的类型。 在对话中允许移动的一组类型是根据定义的不完全性,确定的角色以及允许移动产生的特定类型的不确定性来定义的。 对于每种类型的移动,定义一组相关联的数据。 会话的会话记录格式是相对于要为会话创建和维护的数据库而定义的。 该方法还包括建立会话管理程序,用于使参与者的多个对话中的每一个的交互式计算机控制管理。 该计划还包括使用每个参与者审查其他参与者在参与者扮演对话角色的所有对话中的新举措的设施。

    Method and apparatus for structuring and managing human communications
by explicitly defining the types of communications permitted between
participants
    4.
    发明授权
    Method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants 失效
    通过明确定义参与者之间允许的通信类型来构建和管理人类通信的方法和装置

    公开(公告)号:US5208748A

    公开(公告)日:1993-05-04

    申请号:US368179

    申请日:1989-06-19

    IPC分类号: G06Q10/10

    CPC分类号: G06Q10/10

    摘要: A method for managing communications between individuals utilizing a programmed computer system. The method involves several definitional steps that are critical to achieving a practicable methodology for conversation management. The integrated concepts of "moves in conversations" of two basic types (Conversation for Action and Conversation for Possibilities), conversational roles, types of incompletions, and logical/functional relationships between moves, incompletions, and roles, provide a set of constructs on which a powerful and practicable methodology for conversation management may be built. They provide a basis for defining a meaningful conversation record format which can be integrated into a conversation data base using standard data base building and management tools. A system for managing communications which incorporates the methodology of this invention provides a powerful framework for structuring human conversations. The method further involves creating a body of recommended declarative text for each move which the participant may include in the message as part of the data elements of the move. The method also features a variety of conversation database access facilities using different record sort or collection criteria including the individual incompletions, the domains of the conversation, the participants, and dates. The invention and the conversation record management and retrieval which it facilitates enables time and date commitments related to calendar activities, such as meeting schedules, appointments and appointments and the like, to be integrated into the database.

    摘要翻译: 一种利用编程的计算机系统管理个人之间的通信的方法。 该方法涉及到几个定义步骤,对于实现对话管理的可行方法来说至关重要。 两种基本类型(对话与可能性对话),对话角色,不完全类型以及动作,不完全和角色之间的逻辑/功能关系的综合概念提供了一组构造,其上 可以建立一个强大而可行的对话管理方法。 它们为使用标准数据库构建和管理工具定义可以集成到会话数据库中的有意义的会话记录格式提供了基础。 用于管理通信的系统包括本发明的方法,为构建人类对话提供了强大的框架。 该方法还涉及为每个移动创建一个推荐的声明性文本的主体,参与者可以在该消息中包括作为移动的数据元素的一部分。 该方法还具有使用不同记录排序或收集标准的各种会话数据库访问设施,包括个人不完备,会话领域,参与者和日期。 本发明和对话记录管理和检索有助于将日历活动(例如会议日程表,约会和约会等)相关的时间和日期承诺整合到数据库中。