Method and apparatus for providing a human-machine dialog supportable by
operator intervention
    1.
    发明授权
    Method and apparatus for providing a human-machine dialog supportable by operator intervention 失效
    用于提供可由操作员介入支持的人机对话的方法和装置

    公开(公告)号:US5745877A

    公开(公告)日:1998-04-28

    申请号:US587190

    申请日:1996-01-16

    CPC分类号: G06F3/16 G09B7/04 G10L15/22

    摘要: Successive sections of a computer program of a user interactive system are carried out. A user presents successive verbal items such as answers, to verbal items such as questions presented by the system. Each question corresponds to a respective program section. The user item is recognized and a next machine item is presented, if possible and appropriate. The recognizing is evaluated, and on the basis of the evaluating a progress score is kept. If the progress score attains a particular level, the system enables an operator to intervene in the dialogue in an unobtrusive manner. If a plurality of dialogs are supervised in parallel, the enabling is on the basis of a progress ranking among the dialogs. The intervention may be realized by emulating a user item in the form of speech or in the form of a mechanically entered user item.

    摘要翻译: 执行用户交互系统的计算机程序的连续部分。 用户将诸如答案等连续的语言项目呈现给诸如系统呈现的问题的言语项目。 每个问题对应于相应的程序部分。 识别用户项目,并在可能和适当的情况下呈现下一个机器项目。 评估识别,并在评估进度评分的基础上进行评估。 如果进度得分达到一个特定的水平,系统就能让操作者以不引人注意的方式介入对话。 如果并行地监视多个对话,则启用是基于对话之间的进度排序。 可以通过以语音的形式或以机械输入的用户项的形式来模拟用户项来实现干预。