公开(公告)号：USD815117S1

公开(公告)日：2018-04-10

申请号：US29589777

申请日：2017-01-04

Applicant: salesforce.com, inc.

Designer： Adrian Dieter Rapp

公开(公告)号：USD815116S1

公开(公告)日：2018-04-10

申请号：US29589775

申请日：2017-01-04

Applicant: salesforce.com, inc.

Designer： Adrian Dieter Rapp

公开(公告)号：USD815115S1

公开(公告)日：2018-04-10

申请号：US29589774

申请日：2017-01-04

Applicant: salesforce.com, inc.

Designer： Adrian Dieter Rapp

公开(公告)号：US20180096613A1

公开(公告)日：2018-04-05

申请号：US15479729

申请日：2017-04-05

Applicant: salesforce.com, inc.

Inventor： Adam Torman ,  Douglas Bitting ,  Chris Fox

IPC: G09B5/02 ,  G09B7/00 ,  G09B19/00 ,  G06F3/14 ,  H04L29/08

Abstract: Disclosed are examples of systems, apparatus, methods, and computer program products customizing sequences of content objects in an educational content management system. In some implementations, educational content objects can be displayed. A first educational content object selection can be processed. A content object sequence can be generated or updated and the first educational content object can be added to the content object sequence. A second educational content object can be added to the content object sequence. The content object sequence can be shared with a user of an enterprise learning system.

公开(公告)号：US20180096219A1

公开(公告)日：2018-04-05

申请号：US15835261

申请日：2017-12-07

Applicant: salesforce.com, inc.

Inventor： Richard Socher

IPC: G06K9/46 ,  G06N3/08 ,  G06F17/27 ,  G06K9/62

CPC classification number: G06F17/2715 ,  G06K9/00677 ,  G06K9/6219 ,  G06K9/6292 ,  G06N3/0445 ,  G06N3/0454

Abstract: Deep learning is applied to combined image and text analysis of messages that include images and text. A convolutional neural network is trained against the images and a recurrent neural network against the text. A classifier predicts human response to the message, including classifying reactions to the image, to the text, and overall to the message. Visualizations are provided of neural network analytic emphasis on parts of the images and text. Other types of media in messages can also be analyzed by a combination of specialized neural networks.

公开(公告)号：US20180096127A1

公开(公告)日：2018-04-05

申请号：US15711220

申请日：2017-09-21

Applicant: salesforce.com, inc.

Inventor： Adam Purkiss ,  Ashish Upadhyay ,  Douglas Bitting ,  Martin Meyer ,  Samantha Ready ,  Tyler Montgomery

IPC: G06F21/41 ,  G06F21/62 ,  G09B5/12 ,  H04L29/06

CPC classification number: G06F21/44 ,  G06F21/41 ,  G06F21/45 ,  G06F21/6227 ,  G09B5/12 ,  H04L63/08 ,  H04L63/0876

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for associating multiple e-learning identities with a single user. A database system maintains a number of users within an educational content management system, with each of the users being associated with a number of login identities. The system processes a login request received from a client device, the login request including a login identity. The system then determines a user associated with the login identity, and generates a login session for the client device. The login session is associated with the user, the login identity, at least one permission associated with the user or identity, and at least one piece of data associated with the user or identity.

公开(公告)号：US20180096013A1

公开(公告)日：2018-04-05

申请号：US15283130

申请日：2016-09-30

Applicant: salesforce.com, inc.

Inventor： Alex Warshavsky ,  Adam Torman ,  Eli Levine ,  Jan Asita Fernando ,  Samarpan Jain

IPC: G06F17/30

CPC classification number: G06F16/2291 ,  G06F16/221 ,  G06F16/2282

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for creating custom platform objects for a multi-tenant non-relational database environment. A database system maintains a multi-tenant non-relational database associated with multiple enterprises and a number of records for each of the enterprises. The system also maintains a dynamic virtual table associated with a number of records. A request is received from one of the enterprises to define a custom data object within the database system, uniquely associated with an enterprise. The request is processed, and a custom object is generated based on the request. The custom object defines database columns corresponding to the data object and the enterprise. The virtual table is updated to include virtual columns corresponding to the database column definitions, and existing columns of a shared table in the non-relational database are updated to match the virtual columns. Access to the existing columns is then restricted for enterprises not uniquely associated with the custom data object.

公开(公告)号：US20180095803A1

公开(公告)日：2018-04-05

申请号：US15282341

申请日：2016-09-30

Applicant: salesforce.com, inc.

Inventor： James E. Walsh ,  Sameer Tiwari

IPC: G06F9/50

CPC classification number: G06F9/5061 ,  G06F9/5016 ,  G06F9/505

Abstract: A computing environment having a first plurality of executing processes being executed by one or more processors. The executing processes each have associated resources. The executing processes utilize the associated resources. A consumed portion of a resource that is utilized by a selected executing process from the first plurality of executing resources is determined. An unconsumed portion of the resource is estimated. A first preselected amount of the unconsumed portion is allocated for utilization by a process not in the first plurality. A second preselected amount of the unconsumed portion is reserved as a fence between the consumed portion and the allocated first preselected amount of the unconsumed portion.

公开(公告)号：US20180095627A1

公开(公告)日：2018-04-05

申请号：US15589855

申请日：2017-05-08

Applicant: salesforce.com, inc.

Inventor： Mangesh P. BHANDARKAR ,  Michael K. DEWEY

IPC: G06F3/0484 ,  G06F3/048 ,  G06Q10/10

CPC classification number: G06F3/0484 ,  G06F3/048 ,  G06Q10/10

Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing a customized representation of a business process involving one or more organizational entities that are accessible through a network. A user interface that can display a customized representation of a business process is provided. User information, including user privileges associated with the business process, is stored in a central repository that is accessible through the network. A request to view the business process is received from a first user through the user interface. The user privileges for the first user are retrieved from the central repository. A customized representation of the business process is displayed with the user interface. The customized representation is in compliance with the retrieved user privileges for the first user.

公开(公告)号：US20180095612A1

公开(公告)日：2018-04-05

申请号：US15480474

申请日：2017-04-06

Applicant: salesforce.com, inc.

Inventor： Adrian Dieter RAPP ,  Xin WANG ,  Peter Francis WHITE ,  Sheila Bernadette CHRISTIAN

IPC: G06F3/0482 ,  G06F3/0481

CPC classification number: G06F3/04817

Abstract: A non-transitory tangible computer readable medium containing instructions configured to cause one or more processors to execute a process. The process comprises monitoring user input, preferences, and navigation patterns of a website or computer application on a user computer device, such as a computer, phone, or tablet. Administrator-defined rules are applied to the user input, preferences, or navigation patterns to generate a suggestion for a customer service application, such as a self-service FAQ page, video chat assistance, live chat assistance, or a case ticket system. The customer service application suggestion is displayed on the user computer device and may be transferred to a different device.