公开(公告)号：US10515124B1

公开(公告)日：2019-12-24

申请号：US14502132

申请日：2014-09-30

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Van Rotterdam ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F17/30 ,  G06F16/93 ,  G06F16/90

Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.

公开(公告)号：US20180341892A1

公开(公告)日：2018-11-29

申请号：US16015048

申请日：2018-06-21

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen van Rotterdam ,  Muthukumarappa Jayakumar ,  Michael T. Mohen ,  Ravikumar Meenakshisundaram

IPC: G06Q10/06 ,  G06F21/60 ,  G06F21/31 ,  G06F21/62 ,  G06F17/30

Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical permission model is received, comprising for each of at least a subset of case nodes comprising a hierarchical data model associated with a case model a corresponding set of case roles to be afforded permissions with respect to that case node and for each such case role a set of permissions to be associated with that case role with respect to that case node. The hierarchical permission model is used to enforce with respect to one or more case instances associated with the case model the permissions defined in the hierarchical permission model.

公开(公告)号：US09880890B2

公开(公告)日：2018-01-30

申请号：US15132105

申请日：2016-04-18

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F9/54 ,  G06F9/445 ,  H04L29/08

CPC classification number: G06F9/541 ,  G06F9/44521 ,  G06F9/547 ,  H04L67/02

Abstract: A service description associated with a service is received. An input data mapping rule from a first caller context to a service context associated with the service is automatically determined at least in part by transforming the service description. A service binding data consumer based at least in part on the service description is created. The service and the input data mapping rule between the first caller context and the service context is automatically executed.