公开(公告)号：US20080075074A1

公开(公告)日：2008-03-27

申请号：US11534630

申请日：2006-09-22

Applicant: Arulkumar Elumalai ,  Craig M. Combel ,  Amritansh Raghav ,  Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Arulkumar Elumalai ,  Craig M. Combel ,  Amritansh Raghav ,  Rajesh Ramanathan ,  Eran Shtiegman

IPC: H04L12/56

CPC classification number: H04L12/6418

Abstract: A facility for integrating data in conversations is provided. In various embodiments, the facility sends a first message to a responding computing device to begin a conversation, receives a second message associated with the conversation from the responding computing device, determines whether the received message contains an indication of data that is to be associated with the conversation and, when the received message contains an indication of data that is to be associated with the conversation, renders the data. The facility can comprise an application server that receives from an initiator a first message associated with a conversation and responds to received messages, a conversation component that handles messages associated with the conversation, and an integration component that determines whether there is data that is to be associated with the conversation and, if so, adds an indication of the data to a second message that it sends to the initiator.

Abstract translation: 提供了一种用于将数据集成在会话中的设施。 在各种实施例中，设施向响应的计算设备发送第一消息以开始会话，从响应的计算设备接收与会话相关联的第二消息，确定所接收的消息是否包含与 会话，并且当所接收的消息包含与会话相关联的数据的指示时，呈现该数据。 该设施可以包括应用服务器，其从发起者接收与会话相关联的第一消息并响应于所接收的消息，处理与对话相关的消息的会话组件，以及确定是否存在将要存在的数据的集成组件 与会话相关联，如果是，则将数据的指示添加到发送到发起者的第二消息。

公开(公告)号：US09054909B2

公开(公告)日：2015-06-09

申请号：US11479918

申请日：2006-06-30

Applicant: Eran Shtiegman ,  Frank Fitzlaff ,  Jochen R. Kunert ,  Justin M. Maguire, III ,  Nikhil P. Bobde ,  Paul Tidwell ,  Rajesh Ramanathan ,  Robert J. Osborne

Inventor： Eran Shtiegman ,  Frank Fitzlaff ,  Jochen R. Kunert ,  Justin M. Maguire, III ,  Nikhil P. Bobde ,  Paul Tidwell ,  Rajesh Ramanathan ,  Robert J. Osborne

IPC: H04M3/42 ,  H04L29/06 ,  H04M3/54 ,  H04M3/46 ,  H04M7/00

CPC classification number: H04L29/06027 ,  H04L65/1069 ,  H04L65/4007 ,  H04M3/42161 ,  H04M3/46 ,  H04M3/465 ,  H04M3/54 ,  H04M7/006

Abstract: A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.

Abstract translation: 系统控制来电的转接。 系统收到指向原始收件人的来电。 处理转发设置以路由来电。 在一些实施例中，转发设置可以包括具有多于一个成员的至少一个组的列表和基于该至少一个组的至少一个转发指令。 在这些实施例中，根据至少一个转发指令将来话呼叫转发到至少一个组的至少一个第一成员和至少一个第二成员。 转发设置可以基于用户的存在设置，受分类规则的限制，和/或利用协议扩展。 在一些实施例中，系统可以将通信路由场景映射到系统可用于实现团队或转发呼叫规则的标记文档，例如XML文档。 在一些实施例中，客户端设备可以独立于通信服务器设置前导路由路由。

公开(公告)号：US08897430B2

公开(公告)日：2014-11-25

申请号：US13551531

申请日：2012-07-17

Applicant: Parag Samdadiya ,  Rajesh Ramanathan ,  Marc Boyer

Inventor： Parag Samdadiya ,  Rajesh Ramanathan ,  Marc Boyer

IPC: H04M11/00 ,  H04L12/58 ,  H04L12/18

CPC classification number: H04L51/30 ,  H04L12/1831 ,  H04L51/04 ,  H04L51/043 ,  H04L51/16

Abstract: A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.

Abstract translation: 提供了一种用于捕获未通信通信的方法和系统。 增强型实时通信系统接收来自不可用的接收参与者的发起参与者的通信。 增强型实时通信系统检测到接收方参与者错过了从发起参与者接收到的通信。 一旦检测到接收方参与者错过了通信，则增强型实时通信系统存储错过的通信，以供接收参与者随后检索。

公开(公告)号：US08718042B2

公开(公告)日：2014-05-06

申请号：US12117727

申请日：2008-05-08

Applicant: Andreas Strebel ,  Ankit Tandon ,  Pradipta K Basu ,  Sundar Anantharaman ,  Aatif Awan ,  Lokesh Srinivas Koppolu ,  Rajesh Ramanathan ,  Ramesh Vyaghrapuri ,  Srivatsa Srinivasan

Inventor： Andreas Strebel ,  Ankit Tandon ,  Pradipta K Basu ,  Sundar Anantharaman ,  Aatif Awan ,  Lokesh Srinivas Koppolu ,  Rajesh Ramanathan ,  Ramesh Vyaghrapuri ,  Srivatsa Srinivasan

IPC: H04L12/66

CPC classification number: H04L12/66

Abstract: The entry and transmission of notes to recipients along the conversation chain. Notes can be created based on an incoming caller. The notes can be transmitted to the conversation recipient for viewing before, during, and after the recipient accepts the conversation. This is facilitated by a communications client that operates to allow entry of the notes, and forwarding of the call recipient via a SIP framework. Moreover, notes previously taken and/or information provided manually and/or automatically by the communications system can be provided to an agent (e.g., ACD, receptionist) receiving the conversation, at any point in the conversation chain for quick identification not only of the conversation source but of previous information already collected.

Abstract translation: 笔记在会话链上输入和传送给收件人。 Notes可以根据来电者创建。 可以在收件人接受对话之前，期间和之后将音符传送到对话接收者进行查看。 这通过操作以允许票据输入以及通过SIP框架转发呼叫接收者的通信客户端来促进。 此外，在通信系统中手动和/或自动提供的注意事项和/或可由通信系统手动和/或自动提供的信息可以在会话链中的任何时刻提供给接收对话的代理（例如ACD，接待员），以便快速识别 会话来源，但以前的信息已经收集。

公开(公告)号：US20140025712A1

公开(公告)日：2014-01-23

申请号：US13610169

申请日：2012-09-11

Applicant: Ellen Lizabeth Chisa ,  Sunder Nelatur Raman ,  Jeffrey Dunn ,  Rajesh Ramanathan

Inventor： Ellen Lizabeth Chisa ,  Sunder Nelatur Raman ,  Jeffrey Dunn ,  Rajesh Ramanathan

IPC: G06F17/30

CPC classification number: H04L67/1097 ,  G06F9/4451 ,  G06F16/168 ,  H04L67/22

Abstract: A global recently used files list identifies files recently accessed by a user through one or more network services and files accessed by the user that are stored locally on a computing device. In order to generate the global recently used files list, a network recently used files list is retrieved that identifies files that were recently accessed through the one or more network services. Applications may update the network recently used files list each time a user accesses files by way of a network service. The network recently used files list may then be merged with a local recently used files list that identifies recently accessed locally stored files in order to generate the global recently used files list. Applications may update the local recently used files list each time files are accessed that are stored locally on a computing device.

Abstract translation: 全球最近使用的文件列表识别用户通过一个或多个网络服务访问的文件，以及由本地存储在计算设备上的用户访问的文件。 为了生成全球最近使用的文件列表，检索最近使用的网络文件列表，以识别最近通过一个或多个网络服务访问的文件。 每当用户通过网络服务访问文件时，应用程序可以更新网络最近使用的文件列表。 最近使用的网络文件列表然后可以与识别最近访问的本地存储的文件的本地最近使用的文件列表合并，以便生成全局最近使用的文件列表。 每次访问本地存储在计算设备上的文件时，应用程序可以更新本地最近使用的文件列表。

公开(公告)号：US08559612B2

公开(公告)日：2013-10-15

申请号：US12465421

申请日：2009-05-13

Applicant: Rajesh Ramanathan ,  Brian Stucker

Inventor： Rajesh Ramanathan ,  Brian Stucker

IPC: H04M3/42

CPC classification number: H04M3/56 ,  H04M3/42221 ,  H04M3/428 ,  H04M3/58

Abstract: Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.

Abstract translation: 建立的多模式会话能够被停放在增强的通信系统内，使得可以通过各种手段通知系统的用户，并且能够检索用于继续对话的所选择的或所有模式。 不同的方式可以停放在一起或分开。 在等待用户取回会话的同时，参与者可以接收音频，视频，呈现或其他形式的内容作为回放。

公开(公告)号：US20130006879A1

公开(公告)日：2013-01-03

申请号：US13171287

申请日：2011-06-28

Applicant: Rajesh Ramanathan ,  Hubert Van Hoof

Inventor： Rajesh Ramanathan ,  Hubert Van Hoof

IPC: G06Q99/00

CPC classification number: G06Q50/01 ,  G06Q10/10

Abstract: A computing device collects data from one or more data sources. The data sources are separate from a social networking service. The computing device uses the data from the data sources to generate group membership suggestions for members of a given user's social network. Because the computing device suggests the group memberships, the given user may be more likely to assign members of the given user's social network to groups. When the given user shares posts on the social networking service, the given user can limit access to the posts to members of selected groups.

Abstract translation: 计算设备从一个或多个数据源收集数据。 数据源与社交网络服务分开。 计算设备使用来自数据源的数据来为给定用户的社交网络的成员生成组成员建议。 由于计算设备建议组成员身份，给定的用户可能更有可能将给定用户的社交网络的成员分配给组。 当给定的用户在社交网络服务上分享帖子时，给定的用户可以限制对所选组的成员对帖子的访问。

公开(公告)号：US20120311447A1

公开(公告)日：2012-12-06

申请号：US13152330

申请日：2011-06-03

Applicant: Ellen Lizabeth Chisa ,  Rajesh Ramanathan ,  Hubert Van Hoof

Inventor： Ellen Lizabeth Chisa ,  Rajesh Ramanathan ,  Hubert Van Hoof

IPC: G06F3/16 ,  G06F3/033 ,  G06F3/00 ,  G06F7/00

CPC classification number: G06F11/3082 ,  G06F11/32 ,  G06F11/3438 ,  G06F11/3466 ,  G06F2201/865

Abstract: Activity data generated during a day or other time period on one or more computing devices is collected and aggregated. The aggregated data is then presented through an activity review user interface. The activity review user interface can be presented on a large format display device, such as a projector or television. The activity review user interface can also be navigated using natural input methods, such as gesture and voice input.

Abstract translation: 收集并聚合在一个或多个计算设备上的一天或其他时间段期间生成的活动数据。 然后通过活动审查用户界面显示聚合数据。 活动审查用户界面可以呈现在诸如投影仪或电视的大型显示设备上。 活动审查用户界面也可以使用自然输入法（如手势和语音输入）进行导航。

公开(公告)号：US20120059892A1

公开(公告)日：2012-03-08

申请号：US13292780

申请日：2011-11-09

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: G06F15/16

CPC classification number: H04M1/64 ,  H04L51/14 ,  H04L51/36 ,  H04M1/663 ,  H04M1/7255 ,  H04M1/72552

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。

公开(公告)号：US08068588B2

公开(公告)日：2011-11-29

申请号：US11768439

申请日：2007-06-26

Applicant: Rajesh Ramanathan ,  Eran Shtiegman

Inventor： Rajesh Ramanathan ,  Eran Shtiegman

IPC: H04M1/64

CPC classification number: H04M1/64 ,  H04L51/14 ,  H04L51/36 ,  H04M1/663 ,  H04M1/7255 ,  H04M1/72552

Abstract: The claimed subject matter provides a system and/or a method that facilitates managing an incoming data communication in connection with unified communications. A unified communications component can employ unified communications for a data communication with at least the following data communication modes: an email data communication mode, a voice data communication mode, and a voicemail data communication mode. A unified rules component can automatically redirect the data communication to a delegate for receipt based upon a universal rule, the universal rule is uniformly applicable to at least two of the email data communication mode, the voice data communication mode, or the voicemail data communication mode.

Abstract translation: 所要求保护的主题提供了有助于管理与统一通信有关的输入数据通信的系统和/或方法。 统一通信组件可以采用至少以下数据通信模式的数据通信的统一通信：电子邮件数据通信模式，语音数据通信模式和语音邮件数据通信模式。 统一规则组件可​​以根据通用规则自动地将数据通信重定向到代表以进行接收，通用规则统一地适用于电子邮件数据通信模式，语音数据通信模式或语音邮件数据通信模式中的至少两个 。