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公开(公告)号:US20230419050A1
公开(公告)日:2023-12-28
申请号:US18463019
申请日:2023-09-07
Applicant: salesforce.com, inc.
Inventor: Akari ASAI , Kazuma HASHIMOTO , Richard SOCHER , Caiming XIONG
IPC: G06F40/40
Abstract: Embodiments described herein provide a pipelined natural language question answering system that improves a BERT-based system. Specifically, the natural language question answering system uses a pipeline of neural networks each trained to perform a particular task. The context selection network identifies premium context from context for the question. The question type network identifies the natural language question as a yes, no, or span question and a yes or no answer to the natural language question when the question is a yes or no question. The span extraction model determines an answer span to the natural language question when the question is a span question.
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32.
公开(公告)号:US11853699B2
公开(公告)日:2023-12-26
申请号:US17248583
申请日:2021-01-29
Applicant: salesforce.com, inc.
Inventor: Shubham Mehrotra , Ankit Chadha
IPC: G06F40/295 , G06F40/58 , G06F40/42 , G06F16/951 , G06F40/30 , G06F40/47
CPC classification number: G06F40/295 , G06F40/30 , G06F40/47 , G06F16/951
Abstract: A method and system for extracting and labeling Named-Entity Recognition (NER) data in a target language for use in a multi-lingual software module has been developed. First, a textual sentence is translated to the target language using a translation module. A named entity is identified and extracted within the translated sentence. The named entity is identified by either: exact mapping; a semantically similar translated named entity that meets a predetermined minimum threshold of similarity; or utilizing a rule-based library for the target language. Once identified, the named entity is labeled with a pre-determined category and stored in a retrievable electronic database.
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33.
公开(公告)号:US11848829B2
公开(公告)日:2023-12-19
申请号:US17091988
申请日:2020-11-06
Applicant: salesforce.com, inc.
Inventor: Srinivas Dhruvakumar , Mayakrishnan Chakkarapani , Varun Gupta , Joshua Paul Meier
IPC: H04L41/18 , H04L41/50 , H04L41/0806 , H04L41/0893 , H04L9/40 , H04L67/00
CPC classification number: H04L41/18 , H04L41/0806 , H04L41/0893 , H04L41/5096 , H04L63/104 , H04L67/34
Abstract: Computing systems, for example, multi-tenant systems create data centers in a cloud platform using a cloud platform infrastructure language that is cloud platform independent. The system receives a cloud platform independent declarative specification describing a new datacenter to be created or modifications to an existing datacenter deployed on a cloud platform. The system compiles the cloud platform independent declarative specification to generate a metadata representation of the data center. If the datacenter is existing, the system generates a metadata representation representing modifications to the datacenter to obtain a desired datacenter. The system sends the metadata representation and a set of instructions for execution on a target cloud platform. The target cloud platform executes the instructions to configure the data center. The system provides users with access to the computing resources of the data center configured by the target cloud platform.
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34.
公开(公告)号:US11841872B2
公开(公告)日:2023-12-12
申请号:US17385393
申请日:2021-07-26
Applicant: Salesforce.com, Inc.
Inventor: Gregory Hui , Alex Field , Brittany Zenger , Magnus Byne
IPC: G06F16/25 , G06F3/0486 , G06F16/2455 , G06F16/26
CPC classification number: G06F16/254 , G06F3/0486 , G06F16/24552 , G06F16/26
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for executing a process flow represented by a graph or portion thereof using cached subgraphs. A first request to execute a first portion of a process flow is processed, where the first portion of the process flow is represented by a first subgraph of a graph representing the process flow and a final node of the first subgraph corresponds to a set of computer-readable instructions. The first portion of the process flow is executed such that a first output of executing the first portion of the process flow is obtained. The first subgraph is stored in association with the first output in a first cache entry of a cache. A second request to execute a second portion of the process flow is processed, where the second portion of the process flow is represented by a second subgraph of the graph. At least one cache entry for which a corresponding subgraph matches at least a portion of the second subgraph is identified in the cache, where the at least one cache entry includes the first cache entry. The first output is retrieved from the first cache entry, a node of the second subgraph to which the final node of the first subgraph is connected is identified, and the second portion of the process flow is executed by providing the first output as input to the identified node of the second subgraph without executing the set of computer-readable instructions.
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公开(公告)号:US11841852B2
公开(公告)日:2023-12-12
申请号:US17147982
申请日:2021-01-13
Applicant: salesforce.com, inc.
Inventor: Guillaume Jean Mathieu Kempf , Marc Brette , Francisco Dellatorre Borges , Qianqian Shi , Matthieu Michel Robin Landos , Darya Brazouskaya , Georgios Balikas , Arvind Srikantan , Mario Sergio Rodriguez
IPC: G06F16/00 , G06F16/242 , G06F16/2455 , G06F16/28
CPC classification number: G06F16/243 , G06F16/2455 , G06F16/285
Abstract: A database system may receive a natural language query that is associated with a tenant of a multi-tenant system. The natural language query may be parsed into a set of tokens, and the set of tokens may be tagged, using a tenant specific tagging model associated with the tenant, the set of tokens with at least one pre-configured data type identifier that is configured for the plurality of tenants. A global tagging model that supports the plurality of tenants of the multi-tenant system may tag the set of tokens with at least one category identifier. The global tagging model may use the natural language query and the pre-configured data type identifier to identify the at least one category identifier. The system may execute a database query on a database associated with the tenant using the at least one pre-configured data type identifier and the at least one category identifier.
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公开(公告)号:US11836451B2
公开(公告)日:2023-12-05
申请号:US17179933
申请日:2021-02-19
Applicant: salesforce.com, inc.
Inventor: Victor Zhong , Caiming Xiong
Abstract: A method for maintaining a dialogue state associated with a dialogue between a user and a digital system includes receiving, by a dialogue state tracker associated with the digital system, a representation of a user communication, updating, by the dialogue state tracker, the dialogue state and providing a system response based on the updated dialogue state. The dialogue state is updated by evaluating, based on the representation of the user communication, a plurality of member scores corresponding to a plurality of ontology members of an ontology set, and selecting, based on the plurality of member scores, zero or more of the plurality of ontology members to add to or remove from the dialogue state. The dialogue state tracker includes a global-local encoder that includes a global branch and a local branch, the global branch having global trained parameters that are shared among the plurality of ontology members and the local branch having local trained parameters that are determined separately for each of the plurality of ontology members.
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公开(公告)号:US11816431B2
公开(公告)日:2023-11-14
申请号:US16846338
申请日:2020-04-12
Applicant: salesforce.com, inc.
Inventor: Yang Zhang
IPC: G06F40/274 , G06F40/30 , G06N3/088
CPC classification number: G06F40/274 , G06F40/30 , G06N3/088
Abstract: Computer implemented method and a system for auto completion of text based on the context associated with the text. The computer implemented method includes steps of receiving input text, identifying a certain context associated with the input text from multiple predefined contexts, by feeding the input text into a context-prediction component of a machine learning model that predicts the certain context, selecting a certain context-specific component of the machine learning model from multiple context-specific components according to the identified certain context, feeding the input text into the selected context-specific component that outputs autocomplete text associated with the identified certain context. The context-specific components are each trained to generate autocompleted text associated with a respective context pre-defined for the respective context-specific component.
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公开(公告)号:US11809386B2
公开(公告)日:2023-11-07
申请号:US17460495
申请日:2021-08-30
Applicant: salesforce.com, inc.
Inventor: Gokcen Iskender , Kadir Ozdemir
CPC classification number: G06F16/211 , G06F16/2379
Abstract: Techniques are disclosed in which a computer system implements schema changes for existing database objects by maintaining a logical name and a current physical name corresponding to an existing database object, where the logical name points to the current physical name. The system receives a schema change request specifying the logical name and format changes for the existing object. The system performs a schema change operation in response to the request, including: creating a new database object having a new physical name, copying and transforming data from the existing object to the new object according to the format changes, mirroring new writes directed to the logical name to both the existing and new objects, and causing the logical name to point to the new physical name instead of the current physical name after completing the copying. The system responds to subsequent queries, specifying the logical name, from the new object.
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公开(公告)号:US11803537B2
公开(公告)日:2023-10-31
申请号:US16777141
申请日:2020-01-30
Applicant: Salesforce.com, Inc.
Inventor: Prithvi Krishnan Padmanabhan
CPC classification number: G06F16/2379 , G06F16/214 , G06F16/258 , G06F16/27
Abstract: Systems, methods, and apparatuses for implementing an SQL query and filter mechanism for blockchain stored data using Distributed Ledger Technology (DLT) in conjunction with a cloud based computing environment include operating a blockchain interface to the blockchain on behalf of a plurality of tenants of the host organization, in which each one of the plurality of tenants operate as a participating node with access to the blockchain. The system receives input for adding a plurality of authorized network participants to a declared application, updates a blockchain asset on the blockchain containing metadata for the declared application, deploys an executable install package to each of the plurality of authorized network participants for the declared application, retrieves the metadata for the declared application from the blockchain, and displays GUIs specific to the declared application which are auto generated by the executable install package based on the retrieved metadata.
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公开(公告)号:USD1002666S1
公开(公告)日:2023-10-24
申请号:US29829229
申请日:2022-03-03
Applicant: salesforce.com, inc.
Designer: Jose Lejin P J
Abstract: The FIGURE is a front view of a display screen or portion thereof with graphical user interface showing the claimed design.
The outer broken lines in the FIGURE show a display screen or portion thereof, and form no part of the claimed design. The other broken lines in the FIGURE show portions of the graphical user interface that form no part of the claimed design.
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