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公开(公告)号:US20190073712A1
公开(公告)日:2019-03-07
申请号:US16180780
申请日:2018-11-05
Applicant: Capital One Services, LLC
Inventor: Karen Nickerson , Justin Wishne , Drew Jacobs , Justin Smith , Marco S. Giampaolo , Hannes Jouhikainen
IPC: G06Q30/06
CPC classification number: G06Q30/0643 , G06F3/04842 , G06F3/04845 , G06F3/1454 , G06F3/147 , G06F3/16 , G06F3/167 , G06T11/00 , G06T19/006 , G09G2370/02
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method for providing an interactive virtual environment. The system may receive environmental data, and augment the environmental data by adding virtual environmental data. The system may then provide this virtual environment to two or more devices. The system can then receive user input, and modify the virtual environment in response to those inputs.
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公开(公告)号:US20190066182A1
公开(公告)日:2019-02-28
申请号:US16170114
申请日:2018-10-25
Applicant: Capital One Services, LLC
Inventor: Hannes Jouhikainen , Karen Nickerson , Justin Wishne , Drew Jacob , Justin Smith , Marco S. Giampaolo
CPC classification number: G06Q30/0623 , G06F3/04842 , G06F3/1454 , G06F16/29 , G06F16/9537 , G06Q10/087 , G06Q30/0641 , G06T11/00
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method for providing an interactive virtual environment. The system may receive environmental data, and generate virtual environmental data based on the environmental data. The system may then provide the virtual environmental data to at least a first computing device to create a virtual environment. The system may then receive user input, and modify the virtual environment to display enhanced content in response to the user input.
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公开(公告)号:US20180181926A1
公开(公告)日:2018-06-28
申请号:US15664749
申请日:2017-07-31
Applicant: CAPITAL ONE SERVICES, LLC
Inventor: Drew Jacobs , Justin Wishne , Karen Nickerson , Justin Smith , Marco S. Giampaolo , Hannes Jouhikainen
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method. The system may provide an augmented environment that facilitates a transaction. The system may store profile data including user payment or user profile information. The system may then receive environmental data, and identify one or more action items in the environmental data. In response to this identification, the system may augment the environmental data by adding virtual environmental data, and then provide this virtual environmental data to a device to create an augmented environment. The system can then receive user input data, and provide purchase request data to a merchant terminal in response to those inputs.
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公开(公告)号:US12288250B2
公开(公告)日:2025-04-29
申请号:US18538376
申请日:2023-12-13
Applicant: Capital One Services, LLC
Inventor: Karen Nickerson , Justin Wishne , Drew Jacobs , Justin Smith , Marco S. Giampaolo , Hannes Jouhikainen
IPC: G06Q30/06 , G06F3/14 , G06F3/147 , G06F3/16 , G06Q30/0601 , G06T11/00 , G06T19/00 , G06F3/04842 , G06F3/04845
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method for providing an interactive virtual environment. The system may receive environmental data, and augment the environmental data by adding virtual environmental data. The system may then provide this virtual environment to two or more devices. The system can then receive user input, and modify the virtual environment in response to those inputs.
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公开(公告)号:US12212562B2
公开(公告)日:2025-01-28
申请号:US18310485
申请日:2023-05-01
Applicant: Capital One Services, LLC
Inventor: Timur Sherif , Steve Blanchet , Hannes Jouhikainen , Zviad Aznaurashvili
Abstract: Multi-factor authentication systems and methods are provided that include receiving a request to authenticate a user of a mobile device. The request for authentication may include credential information associated with the user and vehicle data. A determination may be made regarding whether the vehicle data was obtained from a vehicle via the mobile device. The received vehicle data and received credential information may be compared to stored data. When there is a match between the received vehicle data and received credential information and corresponding stored data, a notification may be provided to the user device indicating that the user has been authenticated.
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公开(公告)号:US12160428B2
公开(公告)日:2024-12-03
申请号:US18159060
申请日:2023-01-24
Applicant: Capital One Services, LLC
Inventor: Drew Jacobs , Hannes Jouhikainen
IPC: H04L9/40 , G06Q50/00 , H04L67/50 , H04L67/52 , H04W4/02 , H04W4/029 , H04W4/21 , H04W12/06 , H04W12/63
Abstract: In certain embodiments, systems and methods are provided for authenticating a user of a computing device. In some embodiments, a request to authorize a transaction associated with a user may be received, and a current location of the user may be determined. A determination of whether a threshold proximity exists (between the current location of the user and at least one location of at least one known associate) may be performed. The authorization request may be approved based on the determination of the threshold proximity. As an example, the known associate of the user may be determined from among a plurality of associates based on a geographical relationship between the location of the known associate and the current location of the user. The authorization request may be approved in response to a determination that the threshold proximity exists between the user's current location and the known associate's location.
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公开(公告)号:US11755118B2
公开(公告)日:2023-09-12
申请号:US16693707
申请日:2019-11-25
Applicant: Capital One Services, LLC
Inventor: Hannes Jouhikainen , Timur Sherif , Steve Blanchet
IPC: G06F3/01 , G06F3/048 , G06F3/0488 , G06V40/16 , G06V40/20 , H04N21/44 , G06Q40/12 , G06F3/04883 , G06F3/0487
CPC classification number: G06F3/017 , G06F3/048 , G06V40/16 , G06V40/20 , G06F3/0487 , G06F3/0488 , G06F3/04883 , G06Q40/125 , G06V40/28 , H04N21/44008
Abstract: Embodiments disclosed herein generally relate to a method and system of generating text input via facial recognition. A computing system receives a video stream of a user operating an application on a client device. The video stream includes a time series of images of the user. The computing system parses the video stream to identify one or more visual cues of the user. The computing system identifies a current page of the application. The computing system maps the identified on or more visual cues to an operation available on the current page of the application. The computing system executes the mapped operation.
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公开(公告)号:US20230230057A1
公开(公告)日:2023-07-20
申请号:US18188378
申请日:2023-03-22
Applicant: Capital One Services, LLC
Inventor: Drew Jacobs , Justin Wishne , Karen Nickerson , Justin Smith , Marco S. Giampaolo , Hannes Jouhikainen
IPC: G06Q30/0601 , G06T19/00 , G06Q20/20 , G06V40/20 , G06F3/01
CPC classification number: G06Q30/0643 , G06T19/006 , G06Q20/208 , G06V40/20 , G06F3/017 , G06V2201/07
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method. The system may provide an augmented environment that facilitates a transaction. The system may store profile data including user payment or user profile information. The system may then receive environmental data, and identify one or more action items in the environmental data. In response to this identification, the system may augment the environmental data by adding virtual environmental data, and then provide this virtual environmental data to a device to create an augmented environment. The system can then receive user input data, and provide purchase request data to a merchant terminal in response to those inputs.
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公开(公告)号:US11640591B2
公开(公告)日:2023-05-02
申请号:US17013092
申请日:2020-09-04
Applicant: Capital One Services, LLC
Inventor: Drew Jacobs , Justin Wishne , Karen Nickerson , Justin Smith , Marco S. Giampaolo , Hannes Jouhikainen
IPC: G06Q20/10 , G06Q10/08 , G06Q20/20 , G06Q20/32 , G06F3/01 , G06V20/20 , G06Q10/087 , G06T11/60 , G06F3/16 , G06F3/03 , G06V30/224
Abstract: A system includes one or more memory devices storing instructions, and one or more processors configured to execute the instructions to perform steps of a method. The system may provide an augmented environment that facilitates a transaction. The system may store profile data including user payment or user profile information. The system may then receive environmental data, and identify one or more action items in the environmental data. In response to this identification, the system may augment the environmental data by adding virtual environmental data, and then provide this virtual environmental data to a device to create an augmented environment. The system can then receive user input data, and provide purchase request data to a merchant terminal in response to those inputs.
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30.
公开(公告)号:US11288714B2
公开(公告)日:2022-03-29
申请号:US16023623
申请日:2018-06-29
Applicant: Capital One Services, LLC
Inventor: Zviad Aznaurashvili , Timur Sherif , Steve Blanchet , Hannes Jouhikainen
Abstract: Systems and methods are provided for providing a customized user experience. Providing a customized user experience may include receiving, from a graphical user interface displayed on a mobile device a user input indicative of a preferred level of interaction by the user, and monitoring, by a sensor, a facial expression of the user. Then, a first preference metric may be assigned to the user based on the monitored facial expression. Providing a customized user experience may further include monitoring, by a sensor, a behavior of the user, assigning a second preference metric based on the monitored behavior, and aggregating at least the user input, the first preference unit, and the second preference metric to generate a preference score of the user. The preference score may be stored in a central database, displayed on a remote device, and used to modify a customer service experience.
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