公开(公告)号：US20180357100A1

公开(公告)日：2018-12-13

申请号：US15617258

申请日：2017-06-08

Applicant: salesforce.com, inc.

Inventor： Roojuta Lalani ,  Karthik Shankar ,  Neeraj Ahuja

IPC: G06F9/50 ,  G06F17/30 ,  G06F9/48

CPC classification number: G06F9/5011 ,  G06F9/4881 ,  G06F17/30864 ,  G06F17/30991

Abstract: A method in a database system is disclosed. The method comprises generating a task template object from a platform entity with polymorphic lookup capability that can map to multiple tenant domains wherein the task template object contains one or more task completion storage records for storing task-specific information, converting the task template object into a work-type object by storing task-specific information in the one or more task completion storage records wherein the work-type object comprises a work-type object identifier (ID), a first record for recording the database ID of one or more work order objects mapped to the work-type object, and a first task completion storage record for storing a first type of task-specific information. The method further comprises generating a work order object for a task and providing the work order object with access to the task-specific information by linking the work-type object to the work order object.

公开(公告)号：US20180225317A1

公开(公告)日：2018-08-09

申请号：US15426446

申请日：2017-02-07

Applicant: salesforce.com, inc.

Inventor： Roojuta Lalani ,  Neeraj Ahuja

IPC: G06F17/30

CPC classification number: G06F16/9017 ,  G06F16/2228

Abstract: A method for providing access to a data item in a multi-tenant database system is disclosed. The method comprises storing a data item as a first data object in a first tenant domain in the database system wherein the data item comprises a knowledge-based item and the first data object has a first data object identifier (ID). The method further comprises generating a platform object with polymorphic lookup, storing database ID information for the data item in the platform object, the database ID information for the data item including the first data object ID, providing a first entity in a second tenant domain with access to the data item by linking the platform object to a first tenant-specific object accessible by the first entity, and providing for display in a user interface a link that is mapped to the data item via the platform object and the first tenant-specific object.

公开(公告)号：US09507957B2

公开(公告)日：2016-11-29

申请号：US15057022

申请日：2016-02-29

Applicant: salesforce.com, inc.

Inventor： Neeraj Ahuja

IPC: G06F17/30 ,  G06F21/62 ,  G06Q30/00

CPC classification number: G06F17/30292 ,  G06F17/30368 ,  G06F17/30578 ,  G06F17/30867 ,  G06F17/3089 ,  G06F21/6218 ,  G06Q30/00

Abstract: A system and method for providing features in a database system. In one embodiment, a method includes receiving, from a user, a request for a feature, where the feature is a functionality of the database system. The method further includes upgrading the database system, where the upgrading includes one or more provisioning steps that are based on the request from the user.

Abstract translation: 一种用于在数据库系统中提供特征的系统和方法。 在一个实施例中，一种方法包括从用户接收对特征的请求，其中特征是数据库系统的功能。 该方法还包括升级数据库系统，其中升级包括基于来自用户的请求的一个或多个配置步骤。

公开(公告)号：US20150006590A1

公开(公告)日：2015-01-01

申请号：US14485329

申请日：2014-09-12

Applicant: salesforce.com, inc.

Inventor： Tyler Ziemann ,  Susan S. Levine ,  Neeraj Ahuja

IPC: G06F17/30

CPC classification number: G06F17/30292 ,  G06F17/30551

Abstract: In a method, system, and computer-readable medium having instructions for customizing standard formula fields, at least a portion of a formula is received for a standard database field of a standard database entity in a multi-tenant database and the standard database entity is used by a plurality of tenants, a date range is stored for maintaining at least the portion of the formula, information on one or more variables of the formula is received, a value is calculated for the standard database field with at least the portion of the formula and information on the one or more variables of the formula and one or more database entities depend on the value for the standard database field, and the value is stored for the standard database field.

Abstract translation: 在具有用于定制标准公式字段的指令的方法，系统和计算机可读介质中，为多租户数据库中的标准数据库实体的标准数据库字段接收公式的至少一部分，并且标准数据库实体为 存储多个租户使用的日期范围，用于保持公式的至少一部分，接收关于公式的一个或多个变量的信息，对标准数据库字段计算至少一部分 关于公式和一个或多个数据库实体的一个或多个变量的公式和信息取决于标准数据库字段的值，并且该值存储在标准数据库字段中。