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公开(公告)号:US20230418566A1
公开(公告)日:2023-12-28
申请号:US17847113
申请日:2022-06-22
Applicant: Amazon Technologies, Inc.
Inventor: Praphruetpong Athiwaratkun , Zixuan Lin , Ramana Keerthi , Zijian Wang , Yuchen Tian , Hantian Ding , Sri Ranga Akhilesh Bontala , Matthew Lee , Yanitsa Donchev , Ramesh M Nallapati , Parminder Bhatia , Andrew Oliver Arnold , Bing Xiang , Sudipta Sengupta , Rama Krishna Sandeep Pokkunuri , Srinivas Iragavarapu , Atul Deo , Ankur Deepak Desai
CPC classification number: G06F8/33 , G06F8/447 , G06F11/3608
Abstract: Evaluation data sets may be programmatically generated for code generation models. An evaluation data set is obtained that includes items that correspond to different evaluation tests for a code generation system. The individual items of the evaluation data set maybe converted, including the conversion of a function signature for the items, the test statements for the items and using a code generation system to generate the body of the function.
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公开(公告)号:US20230418565A1
公开(公告)日:2023-12-28
申请号:US17847112
申请日:2022-06-22
Applicant: Amazon Technologies, Inc.
Inventor: Sathish Arumugam Selvaraj , Qiang Yu , Venkat Rakshith Reddy Swamireddy , Matthew Lee , Lei Gao , Wei Fang , Rama Krishna Sandeep Pokkunuri , Ramesh M Nallapati , Srinivas Iragavarapu , Alexander Johannes Smola , Sudipta Sengupta , Wasi Uddin Ahmad , Parminder Bhatia , Atul Deo , Ankur Deepak Desai , Bing Xiang , Andrew Oliver Arnold
IPC: G06F8/33 , G06F16/332
CPC classification number: G06F8/33 , G06F16/3322
Abstract: Code completion suggestions may be proactively obtained and validated. An event that triggers obtaining a code completion suggestion for inclusion in a code file being edited using an integrated development environment may be detected. The code completion suggestion may be obtained. The characters of the code completion suggestion may be compared with characters added to the code file after the detection of the event that triggered obtaining the code completion suggestion to determine whether the code completion suggestion is valid. A valid code completion suggestion may then be displayed.
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公开(公告)号:US20210158235A1
公开(公告)日:2021-05-27
申请号:US16698470
申请日:2019-11-27
Applicant: Amazon Technologies, Inc.
Inventor: Swaminathan Sivasubramanian , Vasanth Philomin , Vikram Anbazhagan , Ashish Singh , Atul Deo , Anuroop Arora , Colin Thomas Davidson , Jessie Young , Yasser El-Haggan
Abstract: Systems and methods to implement customer contact service with real-time supervisor assistance. A supervisor may oversee multiple agents in a customer contact service. A service of a computing resource service provider may monitor a plurality of audio connections at a service of a computing resource service provider, generate transcripts for the plurality of audio data, analyze the transcripts using a set of natural language processing (NLP) techniques to generate metadata, tag the transcripts with categories based at least in prat on the metadata, generate information for at least a portion of the plurality of connections based on the transcripts, metadata, and categories, and provide the information to a supervisor of the agents.
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公开(公告)号:US20210157834A1
公开(公告)日:2021-05-27
申请号:US16698484
申请日:2019-11-27
Applicant: Amazon Technologies, Inc.
Inventor: Swaminathan Sivasubramanian , Vasanth Philomin , Vikram Anbazhagan , Ashish Singh , Atul Deo , Anuroop Arora , Colin Thomas Davidson , Matthew Chih-Hui Chiou , Snehankita Damacharla
IPC: G06F16/61 , G06F16/635 , G10L15/22 , G10L15/18 , G06F16/683 , G06F16/68 , G06F16/638
Abstract: Systems and methods to support searching and diagnostics capabilities in a customer contact service. Contacts data may be encoded as text (e.g., chat logs), audio (e.g., audio recordings), and various other modalities. A computing resource service provider may implement a service to receive, from a client, a request to perform a search with a specified set of parameters on a plurality of outputs associated with a plurality of contacts data, wherein the plurality of outputs are generated based at least in part by: transcripts generated based on audio data of the plurality of contacts data, metadata determined based the transcripts using one or more natural language processing (NLP) techniques, categories that are matched based at least in part on the transcripts, and search the plurality of outputs to obtain a search result determined based at least in part on the transcripts, metadata, and categories, and provide the search result to the client.
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