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公开(公告)号：US11355098B1
公开(公告)日：2022-06-07
申请号：US16219382
申请日：2018-12-13
Applicant: Amazon Technologies, Inc.
Inventor： Gary Zhong , Milo Oostergo , Cassity Barrows Queen , Aakarsh Nair , Collin Charles Davis , Yu-Hsiang Cheng
Abstract: This disclosure describes a feedback service that collects feedback for skills, or capabilities, of a virtual assistant that interacts with users, and associates the feedback with the appropriate skills. Virtual assistants interact with users via voice-enabled devices that are backed by voice-processing systems that support various skills of the virtual assistants. Due to large numbers of skills, users are unable to determine which skill is invoked during interactions with virtual assistants, and are thus unable to provide feedback for the skill. The techniques described herein include continuing a speech dialogue with a user after completion of an interaction, and requesting feedback regarding the interaction. Additionally, the techniques may include collecting contextual data for the interaction (e.g., dropped packets, latency caused by jitter, etc.). The feedback service can associate the feedback and contextual data with the particular skill used in the interaction to improve the functioning of the virtual assistant.
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公开(公告)号：US10264547B1
公开(公告)日：2019-04-16
申请号：US16058662
申请日：2018-08-08
Applicant: Amazon Technologies, Inc.
Inventor： Gary Zhong , Milo Oostergo , Aakarsh Nair , Jonathan Alan Leblang , Collin Charles Davis
Abstract: Systems and methods are disclosed related to determining a likelihood that a user is present in physical proximity to one or more computing devices based on factors such as detecting the user's voice, receiving beaconing signals from a user's mobile device, location information sent from other devices, input received via a camera, and/or other input at various devices that are geographically dispersed. Based on user presence information, a system may determine whether to broadcast a notification for the user to a given device for audible or visual presentation by the device.
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公开(公告)号：US09342490B1
公开(公告)日：2016-05-17
申请号：US13682695
申请日：2012-11-20
Applicant: Amazon Technologies, Inc.
Inventor： Brett Richard Taylor , Aakarsh Nair , Peter Frank Hill , Dhruva Lakshmana Rao Batni , Ranganath Atreya , Patrick Joseph Armstrong , Peter Sven Vosshall , Bryan Kenneth Summersett , Ameet Nirmal Vaswani
IPC: G06F17/22
CPC classification number: G06F17/30861
Abstract: Features are disclosed for enabling users to select portions of content pages, including predefined portions and arbitrarily defined portions, for which to receive update notifications or which to share with other users. Notifications regarding updates to the selected portions may be displayed to the user in a notification overlay. The notification overlay may be at least partially transparent so as to allow users to see content on a content page displayed beneath the overlay. The notification overlay may be displayed persistently as the user navigates or otherwise transitions from page to page. Users may also access shared, predefined, and context-sensitive notification overlays created by other users, entities, or automated processes.
Abstract translation: 公开了用于使用户能够选择内容页面的部分，包括预定义部分和任意定义的部分，用于接收更新通知或与其他用户共享的部分。 关于所选部分的更新的通知可以在通知覆盖中显示给用户。 通知覆盖可以是至少部分透明的，以便允许用户在叠加层下显示的内容页面上看到内容。 当用户浏览或以其他方式从页面转换到页面时，可以持续显示通知覆盖。 用户还可以访问由其他用户，实体或自动过程创建的共享，预定义和上下文相关的通知叠加层。
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公开(公告)号：US20140136951A1
公开(公告)日：2014-05-15
申请号：US13901343
申请日：2013-05-23
Applicant: Amazon Technologies, Inc.
Inventor： Rohit Krishna Kumar , Scott Zachary Bressler , Ivan King Yu Sham , Ian William Stewart , Brett Richard Taylor , Peter Frank Hill , Aakarsh Nair , Steven Michael Reddie , Patrick Joseph Armstrong , Samuel John Young , Ameet Nirmal Vaswani , Andrew Hayden
IPC: G06F17/22
CPC classification number: G06F17/212 , G06F16/9574 , G06F16/9577 , G06F17/2247
Abstract: A system and process are disclosed for providing users with page previews during page loading events, such that the delay experienced before the display of page content is reduced. The previews may include screenshots of the pages or of portions thereof, and may be generated periodically and cached by the system for delivery to user devices. The process of generating and delivering the previews via the Internet or some other network may be implemented partly or wholly within an intermediary system that sits logically between the user devices and content servers. The process may be used with existing browsers without the need for any browser modifications, or may be used with a “preview-aware” browser that includes special program code for providing page previews.
Abstract translation: 公开了一种系统和过程，用于在页面加载事件期间为用户提供页面预览，使得减少页面内容显示之前经历的延迟。 预览可以包括页面或其部分的屏幕截图，并且可以由系统周期性地生成并缓存以递送到用户设备。 通过互联网或其他网络生成和传送预览的过程可部分或全部实现在逻辑上位于用户设备和内容服务器之间的中间系统中。 该过程可以与现有浏览器一起使用，而不需要任何浏览器修改，或者可以与包含用于提供页面预览的特殊程序代码的“预览感知”浏览器一起使用。
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公开(公告)号：US20140136942A1
公开(公告)日：2014-05-15
申请号：US13841148
申请日：2013-03-15
Applicant: AMAZON TECHNOLOGIES, INC.
Inventor： Rohit Krishna Kumar , Scott Zachary Bressler , Ivan King Yu Sham , Ian William Stewart , Brett Richard Taylor , Peter Frank Hill , Aakarsh Nair , Steven Michael Reddie , Patrick Joseph Armstrong , Samuel John Young , Ameet Nirmal Vaswani , Andrew Lynch Hayden
IPC: G06F17/21
CPC classification number: G06F17/212 , G06F17/2247 , G06F17/30902 , G06F17/30905
Abstract: A system and process are disclosed for providing users with page previews during page loading events, such that the delay experienced before the display of page content is reduced. The previews may include screenshots of the pages or of portions thereof, and may be generated periodically and cached by the system for delivery to user devices. The process of generating and delivering the previews via the Internet or some other network may be implemented partly or wholly within an intermediary system that sits logically between the user devices and content servers. The process may be used with existing browsers without the need for any browser modifications, or may be used with a “preview-aware” browser that includes special program code for providing page previews.
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Patent Agency Ranking
公开(公告)号：US12236953B1
公开(公告)日：2025-02-25
申请号：US18385870
申请日：2023-10-31
Applicant: Amazon Technologies, Inc.
Inventor： Sunitha Kalkunte Srivatsa , Maayan Aharon , Aakarsh Nair , Nithya Venkataraman , Lohit Bijani
IPC: G06Q10/109 , G06Q10/1093 , G10L15/22 , G10L25/54 , G10L15/26
Abstract: Technologies are disclosed for interacting with a virtual assistant to request updates associated with one or more events and/or perform actions. According to some examples, a user may use their voice to interact with a virtual assistant to receive updates relating to events occurring during a certain period of time. For example, a user may request an update associated with one or more events occurring that day. The system may access data sources (e.g., calendar services, email services, etc.) to obtain data associated with the events, tag the events according to one or more conditions indicated by the data, and/or rank the events according to the tags. In addition, to resolve conditions associated with the events, the virtual assistant may also include options in the update to perform certain actions and/or to provide response data. The virtual assistant may generate the update and audibly provide the update to the user.
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公开(公告)号：US12067982B1
公开(公告)日：2024-08-20
申请号：US17675407
申请日：2022-02-18
Applicant: Amazon Technologies, Inc.
Inventor： Gary Zhong , Jonathan Alan Leblang , Aakarsh Nair , Collin Charles Davis
CPC classification number: G10L15/22 , G06N5/04 , G06N20/00 , G10L15/1815 , G10L2015/223
Abstract: Technologies are disclosed for interacting with a virtual assistant to coordinate, recommend and perform actions. According to some examples, a user may use their voice to interact with a virtual assistant to receive recommendations relating to determining when to perform one or more actions. For example, a user may interact with a virtual assistant to request a recommendation as to when they should leave for the office, leave the office for the day, perform a task, and the like. The recommendation system accesses selected data sources (e.g., calendars, task lists, traffic, transportation schedules, maps, . . . ) to obtain data used in generating the recommendation. In addition, to providing a recommended time, the virtual assistant may also recommend actions to perform. The virtual assistant may also provide notifications to one or more other users that includes information relating to the user leaving.
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公开(公告)号：US12033634B1
公开(公告)日：2024-07-09
申请号：US18126025
申请日：2023-03-24
Applicant: Amazon Technologies, Inc.
Inventor： Inchara Shivalingaiah , Milo Oostergo , Gary Zhong , Aakarsh Nair , Sushant Bhatia
IPC: G10L15/22 , G06F9/54 , G06F16/901 , G06F16/9535 , G10L13/00 , G10L15/18 , G10L15/30
CPC classification number: G10L15/22 , G06F9/54 , G06F16/9024 , G06F16/9535 , G10L13/00 , G10L15/1815 , G10L15/30 , G10L2015/223
Abstract: Technologies are disclosed for disambiguating contact information using relationship data using a virtual assistant. A user interacts with a virtual assistant to obtain and utilize contact information. For example, a virtual assistant may allow users to perform an action that utilizes contact information (e.g., make a call to a contact). The virtual assistant utilizes a contact service to identify candidate contacts that are related to the requesting user. The contact service identifies candidate contacts based on relationship data between the requesting user and the stored contacts. For example, the relationship data may indicate that the requesting user is on the same project or team as another contact, that the requesting user has the same role as another contact, that the requesting user is a manager of another contact, as well as other attributes. In some examples, the contact service limits the number of candidate contacts provided to requesting user.
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公开(公告)号：US11012575B1
公开(公告)日：2021-05-18
申请号：US15897761
申请日：2018-02-15
Applicant: Amazon Technologies, Inc.
Inventor： Jonathan Alan Leblang , Gary Zhong , Milo Oostergo , Cassity Barrows Queen , Aakarsh Nair , Collin Charles Davis , Richard Christopher Green , Yu-Hsiang Cheng , Kevin Crews
IPC: H04M3/56 , G06Q10/10 , G06F3/16 , G10L15/26 , G06N3/02 , G06N7/00 , G06N3/04 , G06N20/00 , G06N5/04 , G06N5/00 , G06N3/08 , G06N5/02 , G06Q10/06 , G06Q10/00
Abstract: Techniques for selecting a meeting to join in response to a voice command from a user are described herein. A user may utter a voice command to “join my meeting” and, in response, the techniques may access a calendar associated with the user to identify the call-in information used to join the meeting. If the calendar indicates that the user is listed as an invitee for multiple meetings at the current time, then the techniques may analyze an array of criteria to determine which meeting the user most likely would like to join.
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公开(公告)号：US10958457B1
公开(公告)日：2021-03-23
申请号：US15872813
申请日：2018-01-16
Applicant: Amazon Technologies, Inc.
Inventor： Collin Charles Davis , Aakarsh Nair , Milo Oostergo , Kevin Crews , Gary Zhong , Jonathan Alan Leblang , Yu-Hsiang Cheng , Richard Christopher Green
Abstract: Systems and methods are disclosed related to determining device settings for a meeting based in part by parsing text from a meeting invitation or calendar entry, and controlling one or more remotely controllable devices during the meeting according to the determined settings. Based on contextual information determined from a parsed meeting invitation and/or related sources, controllable devices such as remote-controllable window shades, lighting equipment, camera equipment, display screens and/or other in-room equipment may be automatically assigned to determined settings before or during an in-person meeting, conference call or videoconference.
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